Don Jacobs
Don Jacobs at Klaben Chrysler Jeep Dodge Ram

Don Jacobs | Page 2

Sales & Leasing Consultant

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

Contact Me
5.0
843 Reviews

I have been assisting customers with their automotive needs at Klaben since June of 1981. I have always enjoyed selling Chrysler products. It is a product that I know and trust. My wife and I have lived in Tallmadge for almost 20 years and enjoy traveling whenever time allows. 330-673-3139 ext 531

Dealership Experience

44 yrs, 2 mos

Industry Experience

44 yrs, 2 mos

5.0

843 Reviews

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843 Reviews of Don Jacobs

July 03, 2024

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Employee Rating

This man did his magic and got me into my dream car . Very fast response and did his best to make sure I was a happy camper 15/10 would recommend any day More

by Scat_pack_buddha
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Justin L. Bolen, Christopher Hamilton, Ken Harris, Gregory Makoski , David Chang, Shi Crockett, Ricardo Farone, Andrew Novak, Evan Rowan

June 15, 2024

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Joe Hilliard does a phenomenal job. He is always attentive to my needs and get service done right first time. Thanks for your help Joe. More

by dj5555dj
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Recommend Dealer
Yes

June 06, 2024

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Ken was absolutely amazing. I told him my lease had ended and I wanted to buy my jeep. Told me what had to be done, started the paperwork and it was the easiest process and he w More

by Dodge381
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Recommend Dealer
Yes

Other Employees Tagged: Brian Franklin, Ken Harris

June 06, 2024

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Best vehicle purchase experience I’ve ever had. Ken Harris reminded me what true customer service is! Will never buy a vehicle from anywhere else. More

by Kevin Michael Maxwell
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Recommend Dealer
Yes

Other Employees Tagged: Ken Harris

June 05, 2024

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I have leased or purchased several trucks and jeeps from Klaben over the last several years. I have always felt that I was getting a great deal and great service. The sales staff, like Ken Harris, have been More

by wtmdump
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Recommend Dealer
Yes

June 05, 2024

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Awesome customer service from start to finish! Definitely recommend Ken and the team at Klaben! More

by mmiller
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Recommend Dealer
Yes

Other Employees Tagged: Brian Franklin, Ken Harris , Logan Rich

June 05, 2024

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We worked with Ken and he did a fantastic job! My fiance and I are very happy ! Klaben is our go to for life ! More

by Harry R
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Recommend Dealer
Yes

April 09, 2024

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My whole family has vehicles from Klaben . Shai, and Chris did an excellent job taking care of my wife and I. Brian in finance is the best! He makes it simple and easy to discuss money!! More

by Keith Golphin
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard, Brian Franklin , Shi Crockett, Chris Folta

March 31, 2024

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went above and beyond what they did for me. would recommend them to anyone if they were looking to buy a car, More

by SADIE
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Recommend Dealer
Yes

Other Employees Tagged: Brian Franklin, Ken Harris

March 29, 2024

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Don Jacob’s was a great salesman but unfortunately we had someone else helping us, and it wasn’t the best experience at all. He tried showing us a sporty car that was for someone much younger and $10,000 mor More

by marcellakramer1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ken Harris , The finance lady that helped us but when I called few days later I was told she no longer worked at Klaben

Mar 29, 2024

Klaben Chrysler Jeep Dodge Ram responded

Marcella, Thank you for taking to time to share your feedback and having some additional conversation with me by phone. The team is deeply disappointed with the timeline of events you described. We are better than this and we failed to provide the level of service you deserve. No excuses. Loyal customers like you make our business possible. Your feedback indicates the team failed in preparation of your arrival to ensure a seamless experience. The cadence of these events is unacceptable. I sincerely apologize that we jeopardized your loyalty and consideration. You deserve better and should expect the level of service you appreciated in your previous experiences with Don. I am hopeful that our communications demonstrate our gratitude for your business over the years. Our commitment to serve you well in the future is unwavering. We sincerely appreciate your feedback as it allows us to take accountability, reflect, coach and counsel our team to avoid repeating our mistakes. We are thankful you and Robert have given us the opportunity to serve your vehicle needs over the years and are anxious to restore your confidence. Please retain my contact information and don’t hesitate to reach out at ANY time for ANY reason. Thanks, Timothy Beane Sales Manager 330-673-3139 ext 506

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