Don Jacobs | Page 2

This man did his magic and got me into my dream car . Very fast response and did his best to make sure I was a happy camper 15/10 would recommend any day Very fast response and did his best to make sure I was a happy camper 15/10 would recommend any day More

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Joe Hilliard does a phenomenal job. He is always attentive to my needs and get service done right first time. Thanks for your help Joe. He is always attentive to my needs and get service done right first time. Thanks for your help Joe. More

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Ken was absolutely amazing. I told him my lease had ended and I wanted to buy my jeep. Told me what had to be done, started the paperwork and it was the easiest process and he w I told him my lease had ended and I wanted to buy my jeep. Told me what had to be done, started the paperwork and it was the easiest process and he was just absolutely incredible and helping me out keeping me informed of everything along the way. Brian Franklin the finance manager was incredible. Got me the best interest rate and I wanted extended warranty and he went over the different types and it was very easy to choose after he explained them. I would highly recommend Ken and Brian. Klaben is lucky to have these two individuals. I also have to thank Don Jacobs for his help and hooking me up with Ken. More

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Best vehicle purchase experience I’ve ever had. Ken Harris reminded me what true customer service is! Will never buy a vehicle from anywhere else. Ken Harris reminded me what true customer service is! Will never buy a vehicle from anywhere else. More

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I have leased or purchased several trucks and jeeps from Klaben over the last several years. I have always felt that I was getting a great deal and great service. The sales staff, like Ken Harris, have been Klaben over the last several years. I have always felt that I was getting a great deal and great service. The sales staff, like Ken Harris, have been a pleasure to work with. He is professional, listens to what you want, and has a great sense of humor. More

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Awesome customer service from start to finish! Definitely recommend Ken and the team at Klaben! Definitely recommend Ken and the team at Klaben! More

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We worked with Ken and he did a fantastic job! My fiance and I are very happy ! Klaben is our go to for life ! My fiance and I are very happy ! Klaben is our go to for life ! More

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My whole family has vehicles from Klaben . Shai, and Chris did an excellent job taking care of my wife and I. Brian in finance is the best! He makes it simple and easy to discuss money!! Shai, and Chris did an excellent job taking care of my wife and I. Brian in finance is the best! He makes it simple and easy to discuss money!! Don Jacob’s is the G.O. A. T- there will never be another Don. More

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went above and beyond what they did for me. would recommend them to anyone if they were looking to buy a car, would recommend them to anyone if they were looking to buy a car, More

by SADIE Verified Customer Verified Customer

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Don Jacob’s was a great salesman but unfortunately we had someone else helping us, and it wasn’t the best experience at all. He tried showing us a sporty car that was for someone much younger and $10,000 mor someone else helping us, and it wasn’t the best experience at all. He tried showing us a sporty car that was for someone much younger and $10,000 more than even the car we were looking for. Then when we bought the car he couldn’t take our credit card for $10,000 so he sent us to Huntington branch at the near GiantEagle which hadn’t been 5he red for several years, so we had to scramble to find a Huntington branch to get to before the closed on a Saturday leaving us 15 minutes. Just too stressful. Then a few weeks later we received a letter (which I called and the guru that was in financing left Klaben) and the letter said we couldn’t get a loan, which we already got the loan and the car, not to mention we take pride in having exceptionally high credit rating!! The new person in financing said it was sent in error that someone pushed the wrong button on the computer?? after purchasing several cars and leasing 3 vehicles in the past several years, we think we won’t be dealing with Klaben any longer. In the past the distance wasn’t a problem because we were treated very well. This last experience was terrible! More

by marcellakramer1 Verified Customer Verified Customer

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