Donna Gallo
Donna Gallo at W&L Subaru

Donna Gallo | Page 4

Internet Sales Representative

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

5.0
211 Reviews

Internet Sales and Customer Care is my favorite arena because I genuinely like people. Since starting here, I have assisted over 200 customers each year in joining our W&L Subaru family! I'd love to help you too. I believe our customers should feel comfortable every step of the way. So how can I make your road to car buying a smooth trip?

5.0

211 Reviews

Write a Review

Dealership Experience

12 yrs

Industry Experience

25 yrs, 5 mos

Languages Spoken

English English

211 Reviews of Donna Gallo

December 06, 2023

Dealership Rating
Employee Rating

I took my F-150 to W&L to get some collision damage repaired .everything went smoothly, they kept me informed. excellent experience. More

by cliffmeryann
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck, Dutch (aka Andy) Gonsar, Owen Long, Keayon Williams , Michael Litchard, Mr Kaufman

Dec 12, 2023

W&L Subaru responded

Thank you for reviewing our collision center!

October 18, 2023

Dealership Rating
Employee Rating

One. of the best dealerships I've ever worked with. Purchased a second car within a year. Treated very well both times. More

by hugheswest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curt Reid , Tony Kauffman

Oct 20, 2023

W&L Subaru responded

Thank you for the repeat business! If you need anything else, just let us know!

September 18, 2023

Dealership Rating
Employee Rating

Got a very good deal on a preowned Impreza. But when I picked it up the next day, I assumed it would have a full tank of gas. It didn’t. Guess you don’t do that anymore. Oh well. This my t More

by briel99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Clark, Dan Saunders

Sep 25, 2023

W&L Subaru responded

Thank you for the feedback.

September 12, 2023

Dealership Rating
Employee Rating

The best car buying experience I could have hoped for. Sales and service W&L are the best. I will tell everyone I know to go check out W&L Subaru. More

by neilzola
Recommend Dealer
Yes

Other Employees Tagged: Mike Rorke

Sep 12, 2023

W&L Subaru responded

Thank you for the kind words! It was our pleasure helping you!

Sep 13, 2023

neilzola responded

👍🏻

August 30, 2023

Dealership Rating
Employee Rating

They are very friendly and they do very good on making my car run properly,and they tell you what is wrong and before the fix the problem. More

by sjbutler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2023

W&L Subaru responded

Thank you!

July 10, 2023

Dealership Rating
Employee Rating

Was a great experience with everyone I dealt with. They made things easy and hassle free. More

by timdkeyes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregg Bassett, Curt Reid

Jul 11, 2023

W&L Subaru responded

Thanks so much!

June 24, 2023

Dealership Rating
Employee Rating

Great place to shop. Everyone was so helpful in answering my questions. Glad i came here to purchase my vehicle. More

by Craig
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Robert Shoup , Kim Rorke, Don't remember his name, but was awesome at explaining all the functions of the cat to me.

Jun 26, 2023

W&L Subaru responded

Thanks, Craig!

April 23, 2023

Dealership Rating
Employee Rating

Very professional dealership. Saw the vehicle online and went down to look at it and test drive it.It was in great condition and drove great.My wife and I ended up buying it. More

by lagermonster100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale Long , Mark Piercy

Apr 27, 2023

W&L Subaru responded

Thank you so much!

March 01, 2023

Dealership Rating
Employee Rating

Sales people are just puppets there. Misleading vehicle description/specs. Pre-owned vehicles are way overpriced compared to the “fair market value” on blue book. More

by C38
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Robert Shoup, Greg Christine

Mar 02, 2023

W&L Subaru responded

Thank you for the feedback. We apologize if there was any confusion regarding the description or specs of the vehicle. Regarding pricing, we appreciate your comments and we will definitely make use of them as we evaluate our pricing strategies going forward. Thanks again and have a great day.

February 04, 2023

Dealership Rating
Employee Rating

The buying experience was five stars. Austin juggled several potential buyers with ease and made me feel I had his complete attention. Owen was patient and thorough. Robert moved thing More

by sgoddard1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Shoup , Austin (last name unknown) and Owen Long

Feb 08, 2023

W&L Subaru responded

Thank you for the feedback. We are sorry for any confusion over the hitch. We will definitely make a note of what occurred here to improve customer experience going forward. Thanks again and have a great day.

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