Donna Mogavero
Donna Mogavero at Germain Lexus of Easton

Donna Mogavero

Service Advisor

Germain Lexus of Easton

4130 Morse Crossing
Columbus, OH 43219

4.9
109 Reviews
4.9

109 Reviews

Write a Review

109 Reviews of Donna Mogavero

March 11, 2026

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Employee Rating

Had a loaner for my maintenance and recall service which was appreciated. Everyone was friendly and polite. More

by MEGMU7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Barnes, Jeff Hathcock

Mar 11, 2026

Germain Lexus of Easton responded

We are glad to hear our team took great care of you! Thank you for choosing Germain Lexus of Easton and for sharing your experience.

March 11, 2026

Dealership Rating
Employee Rating

I am very pleased with the service and help from Lexus. Thanks again for all your support More

by MCELROYVINCENT
Service Price Transparency
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Recommend Dealer
Yes
Mar 12, 2026

Germain Lexus of Easton responded

Thanks so much for the review. We look forward to your next visit to Germain Lexus of Easton!

March 03, 2026

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Everyone I talked to was very friendly. I was updated about my car when they were working on it and the work was done in a timely manner. Always a pleasant experience. More

by jcgeig
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Recommend Dealer
Yes
Mar 04, 2026

Germain Lexus of Easton responded

Thank you for sharing your feedback with us! We hope to see you back at Germain Lexus of Easton!

March 03, 2026

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Lexus at Easton has the best customer service with their quick response to any messages or phone calls very knowledgeable. Staff DonnA and Josh. Are amazing.!!! More

by Treto614
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Recommend Dealer
Yes

Other Employees Tagged: Joshua Barnes

Mar 04, 2026

Germain Lexus of Easton responded

Thank you for sharing your experience with Donna and Josh! We appreciate your business and five-star rating! -Germain Lexus of Easton

February 28, 2026

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Your service was great. My car was ready very fast. Thank you for your service. More

by Franca
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Recommend Dealer
Yes
Mar 02, 2026

Germain Lexus of Easton responded

Thank you for your kind words, Franca! We are glad we could provide you with excellent service and get your car back to you quickly at Germain Lexus of Easton.

February 23, 2026

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No matter when I go, I always receive the best customer service. There have been times I’ve had to stop by for an issue with my car and they always make the time. More

by DThomas
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joshua Barnes

Feb 23, 2026

Germain Lexus of Easton responded

Thank you for your loyalty and for sharing your kind words about our team! It's our pleasure to assist whenever you need us. We look forward to your next visit here at Germain Lexus of Easton. Safe travels!

February 21, 2026

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Outstanding repair quality and customer service! I've never taken my car anywhere else for service. Donna is well versed in the entire process. More

by TOMANDKELLYDYAR
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Recommend Dealer
Yes
Feb 23, 2026

Germain Lexus of Easton responded

Thank you for putting your trust in Germain Lexus of Easton! We will let Donna know that you appreciate her expertise and kind service. See you next time, Tom and Kelly!

February 18, 2026

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Everyone involved did a nice job. Need to get at wash fixed would be nice. More

by kamolesky
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Recommend Dealer
Yes
Feb 19, 2026

Germain Lexus of Easton responded

Kamolesky, your kind review warms our hearts! Thank you from the Germain Lexus of Easton Team.

February 17, 2026

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They were very accommodating with a last minute schedule change. Staff was extremely kind and helpful. Service appt was very efficient. Please double check on the woman who booked our appointment…I think he More

by ANGELASAN3
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Recommend Dealer
Yes
Feb 17, 2026

Germain Lexus of Easton responded

We’re happy to hear Donna and the team went above and beyond to assist you here at Germain Lexus of Easton. We’ll pass along your kind words, and we look forward to your next visit! Safe travels!

February 13, 2026

Dealership Rating
Employee Rating

Front windshield still has inverted "V" on it & front & rear windshields are smeared from service center attempts to clean them. Car wash did not do a good job on whole back end of vehicle. Still dirty. More

by MJWOOL
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 16, 2026

Germain Lexus of Easton responded

Thank you for sharing your appreciation for Donna, but we are sorry to hear you aren't totally satisfied with your vehicle after leaving our service center. We will make sure this feedback gets back to our team so we can make improvements. Please do not hesitate to reach out if you would like to discuss this further. Thank you for your kind words!

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