Doug Gilmer | Page 11

Everyone was extremely helpful and friendly. Best experience ever at a dealership. Would def recommend. experience ever at a dealership. Would def recommend. More

by Mike F Verified Customer Verified Customer

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I had a great experience with Doug! He was very easy to work with and was able to get me in a new vehicle in less than 3 weeks! work with and was able to get me in a new vehicle in less than 3 weeks! More

by Anna.rabe Verified Customer Verified Customer

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Very happy with the service, each step of the way was great, so far I have no complaints!! great, so far I have no complaints!! More

by jseepaul Verified Customer Verified Customer

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Top notch service! Thank you Northside Lexus for a great experience! We appreciate your fabulous treatment! experience! We appreciate your fabulous treatment! More

by kristi3 Verified Customer Verified Customer

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Great Car and Great Experience to shop from the dealership, this sort of experience is bound to leave you satisfied without any doubts on a used car purchase. dealership, this sort of experience is bound to leave you satisfied without any doubts on a used car purchase. More

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John was great. You made us feel very welcome and appreciated. Easiest car we have bought. appreciated. Easiest car we have bought. More

by James Bransom Verified Customer Verified Customer

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I would use the dealership again , but different sales person . Not the best in customer service my sales person actually asked me to send a picture of my drivers license and fill out credit app while dri person . Not the best in customer service my sales person actually asked me to send a picture of my drivers license and fill out credit app while driving to the dealership “to speed things up “ME MYSELF DRIVING! I have the text saved on my phone . She still insisted after I informed her I was driving . and i waited At least An 1.5 hr on the finance department after being asked to Risk my life while driving . and had to be inconvenienced by the dealership because my app was pending for some unknown reason a person with low debt ratio $80,000 annual income 850 credit score ?!?!?! First purchase with Lexus and not a good impression . If not for the car shortage I more than likely would have taken my business elsewhere . On the question about referring someone to the dealership it was either yes or no there was no gray area I selected yes because the finance person named Doug was extremely accommodating and professional.My husband went back within two weeks to the parts department to purchase weather all mats and a couple of other items and received wonderful customer service from that department as well. More

by KINSLEY_LISA Verified Customer Verified Customer

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Excellent service and experience. What an amazing car. Excellent service and experience. What an amazing car. Super easy buying process and very professional. Excellent service and experience. What an amazing car. Super easy buying process and very professional. More

by MATIU81 Verified Customer Verified Customer

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Northside Lexus was easy to work with. I received amazing customer service for my Salesman and the finance manager. customer service for my Salesman and the finance manager. More

by AURLINDAJOHNSON Verified Customer Verified Customer

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The Lexus dealership was exceptionally professional from Nathan our salesperson to working with finance and service! A fantastic experience all around! Thank you to everyone! Nathan our salesperson to working with finance and service! A fantastic experience all around! Thank you to everyone! More

by michelletopolski Verified Customer Verified Customer

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