Doug Laymon
Doug Laymon at Five Star Subaru of Grapevine

Doug Laymon | Page 19

New Vehicle Director

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

Contact Me
4.9
449 Reviews

Doug has been in the automotive industry for 20 plus years and the past 13 years with Subaru. He has three beautiful children with his wife Elizabeth. When he has time to break away, he enjoys watching their kids play sports and checking out the latest movies.

Dealership Experience

7 yrs, 4 mos

Industry Experience

26 yrs, 4 mos

Languages Spoken

English English

4.9

449 Reviews

Write a Review

449 Reviews of Doug Laymon

October 04, 2023

Dealership Rating
Employee Rating

Great service, fast and easy. Will buy from them again. They worked with me to come in when I had the ability. More

by LISATHOMP4507
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 04, 2023

Five Star Subaru of Grapevine responded

Congratulations Lisa! We're so glad you chose Five Star Subaru! We value your business and look forward to serving you again in the future. If you have any questions or need assistance with your vehicle, please don't hesitate to contact us at 817-438-1700. We're always here to help. Thank you, Doug Laymon, Sales Manager

October 03, 2023

Dealership Rating
Employee Rating

We worked with John Pressley as our sales advisor, and he took excellent care of us. He found the exact model we were looking for. We came in and the whole process was finalized is just a couple of hours. Ho More

by JOHN CHANDLER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Wilder, John Pressley

Oct 04, 2023

Five Star Subaru of Grapevine responded

John, We appreciate your positive feedback for Five Star Subaru. It's great to hear that we exceeded your expectations and provided you with an exceptional experience. Let us know how we can help you enjoy your new Subaru. We are here for you. Thank you, Doug Laymon, Sales Manager

September 28, 2023

Dealership Rating
Employee Rating

Took vehicle in to get a scratch on a door addressed that was discovered during delivery. Too deep to buff out so they are having the door repainted. Provided a loaner while the work is underway. More

by Mike Clardy
Recommend Dealer
Yes
Sep 29, 2023

Five Star Subaru of Grapevine responded

Mike, Customer satisfaction is the focus at Five Star Subaru. We value your business and are here to make your ownership experience exceptional. If there is anything we can assist you with, please don't hesitate to reach out to us at 817-438-1700. Enjoy your Subaru. Kind regards, Doug Laymon, Sales Manager

September 28, 2023

Dealership Rating
Employee Rating

Everything was perfect from the moment we walked through the door. Made buying a car a joy! More

by JENNIFER96
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes, BB Belharrat

Sep 29, 2023

Five Star Subaru of Grapevine responded

JENNIFER96, Our commitment to you doesn't end with the sale; our dedicated Five Star Subaru team is here to support you with any questions or service needs you may have in the future. Your satisfaction is our priority, and we look forward to serving you with the same dedication that led you to choose us. Please stay in touch at 817-438-1700. Thank you, Doug Laymon, Sales Manager

September 28, 2023

Dealership Rating
Employee Rating

I thought they were honest everything they said they would do they did. There were no tricks or nonsense. More

by findog
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Sep 28, 2023

Five Star Subaru of Grapevine responded

Findog, At Five Star Subaru, our dedication is to offer the highest level of customer satisfaction, and we genuinely value you and your business. We have every confidence that your car will provide you with an exceptional ownership experience. Stop by or reach Shannon or me at 817-438-1700 with questions at any time. We look forward to helping you enjoy your ride. Thank you, Doug Laymon, Sales Manager

Sep 28, 2023

findog responded

Thanks again love the new car

September 27, 2023

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Employee Rating

We had a great interaction with everyone in the dealership. I strongly recommend you go see them!! More

by JOHN@SF4U.NET
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Klozik

Sep 28, 2023

Five Star Subaru of Grapevine responded

John, Your business is highly appreciated, and at Five Star Subaru, our aim is to ensure your ownership experience is nothing short of exceptional. Please feel free to contact us at 817-438-1700 if there's anything we can do to assist you. Your satisfaction is our priority. Sincerely, Doug Laymon, Sales Manager

September 22, 2023

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This was the best experience I ever had at an auto dealership in my life More

by ronberman47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Hacker

Sep 24, 2023

Five Star Subaru of Grapevine responded

Thank you, ronberman47, for endorsing Shane, me, and Five Star Subaru. Customer satisfaction remains at the top of our priority list. Let us know when you have questions about your new car at 817-438-1700. We are here to help you fully enjoy your ride. Best regards, Doug Laymon, Sales Manager

September 22, 2023

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Employee Rating

Great customer service secures customers. All three were great! I will be back for a future purchase. More

by JVOLL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 22, 2023

Five Star Subaru of Grapevine responded

Hello JVOLL, We are excited to have earned your business and endorsement of Five Star Subaru. Congratulations on the purchase of your new car. If you have any technical or care-related inquiries, please don't hesitate to call us at 817-438-1700. We're here to assist you. Thank you, Doug Laymon, Sales Manager

September 11, 2023

Dealership Rating
Employee Rating

This was the best car buying experience I have ever had. Jesse was very responsive and went above and beyond for my family. I've never traveled to purchase a car until now, but I may have to travel to Gra More

by MFOLTZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Wilder, Jesse Blackmon

Sep 12, 2023

Five Star Subaru of Grapevine responded

Thank you for traveling to Five Star Subaru for your car purchase, MFOLTZ! We are grateful for the chance to serve you and we are always available at 817-438-1700 for questions. Enjoy your new car and please stay in touch with Jesse and our team. Take care, Doug Laymon, Sales Manager

September 08, 2023

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Employee Rating

Jeremy was great to work with. He knew the product inside and out. I’ll be back. More

by KENNYBOB57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Matthews, Kenny Wilder , Jeff Davis

Sep 09, 2023

Five Star Subaru of Grapevine responded

Hello KENNYBOB57, We appreciate your endorsement of Jeremy and Five Star Subaru. We hope you stay in touch at 817-438-1700. Helping you fully enjoy your new car is our goal. Sincerely, Doug Laymon, Sales Manager

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