Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Doug MacAdam
Doug MacAdam at Smythe Volvo Cars

Doug MacAdam | Page 3

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
523 Reviews

I have over forty years of service here at Smythe Volvo. The complete level of comfort in knowing all the employees and customers very well is definitely the best part about working here. My favorite Volvo is the Cross Country Wagon. It's an AWD utility vehicle but still more like a car than a truck. It also has a good track record mechanically, performs and handles well. When I'm away from work, spending time with my family is my number one priority, especially with my two grandsons.

Dealership Experience

42 yrs, 3 mos

Industry Experience

42 yrs, 3 mos

4.9

523 Reviews

Write a Review

523 Reviews of Doug MacAdam

May 18, 2026

Dealership Rating
Employee Rating

It's a pleasure to deal with Doug, and other individuals at the dealership were extremely helpful. More

by STEVENGROSSMAN555
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

Report | Print
May 18, 2026

Smythe Volvo Cars responded

We appreciate your kind words. Doug and our staff are pleased to assist with your Volvo XC40 service. Thank you for the five-star rating, and we look forward to helping you again. Enjoy!

May 18, 2026

Dealership Rating
Employee Rating

I had my car towed in because of electrical issue you got to the bottom of what was wrong got it fixed and sent me on my way. Doug kept me informed throughout the process and was great he got me a loaner car More

by Volkswagen19@
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

Report | Print
May 18, 2026

Smythe Volvo Cars responded

Thank you for trusting us with your Volvo XC60’s electrical repair. We’re pleased we could diagnose the issue quickly and arrange a loaner. We look forward to assisting when you decide to purchase your next Volvo. Enjoy!

May 17, 2026

Dealership Rating
Employee Rating

Diagnosis showed what work was urgent. Doug was excellent. He explains well, lets you know what work is urgent, what is less urgent. More

by nab5284
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

Report | Print
May 17, 2026

Smythe Volvo Cars responded

Thank you for letting us know how Doug’s clear diagnosis and explanations helped you prioritize your Volvo S60’s repairs. We’re glad he made it easy to understand which work was urgent and which could wait. We appreciate your trust and look forward to serving you again. Enjoy!

May 13, 2026

Dealership Rating
Employee Rating

Keep up the great work , quick service, good communication, detailed report, good service overall. Good one. More

by AALOKSN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Scott Jackson, Regina Krauza, Mark Terry, David Ferrence, Billy Shannon, Patrick Mclaughlin, Justin Torain

Report | Print
May 13, 2026

Smythe Volvo Cars responded

It’s wonderful to know our team’s quick service, clear communication, and detailed report on your XC90 Hybrid hit the mark. Your feedback encourages us to keep this momentum going. We appreciate your support and look forward to helping you again. Enjoy!

May 10, 2026

Dealership Rating
Employee Rating

Doug MacAdam is the best! He explains to me everything that is needed serviced on my car to make it functional for a safe ride. I always leave knowing that I can trust Doug & More

by VPBARNES13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina Dewald, Regina Krauza

Report | Print
May 10, 2026

Smythe Volvo Cars responded

It’s a pleasure to hear that Doug and our team have earned your trust over nineteen years of service for your Volvo C70. We’re glad that the thorough explanations give you confidence in your vehicle’s safety. We look forward to caring for your car on every visit. Enjoy!

May 08, 2026

Dealership Rating
Employee Rating

Service representatives were knowledgeable and helpful. We will be back to the Smyth. Volvo service department. More

by Matt Brauner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Scott Jackson

Report | Print
May 08, 2026

Smythe Volvo Cars responded

Thank you for recognizing our service team’s expertise and helpfulness during your Volvo S70 maintenance. We’re pleased to hear the experience met your expectations. We appreciate your trust and look forward to assisting you again. Enjoy!

May 08, 2026

Dealership Rating
Employee Rating

Best service ever Doug is amazing a pleasure to work with him highly recommended Best Volvo dealership, More

by NECYOS17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 08, 2026

Smythe Volvo Cars responded

We appreciate you sharing these kind words about the service on your Volvo XC90. Doug will be pleased to know he made a positive impression. Thank you for recommending us, and we look forward to assisting you again. Enjoy!

May 05, 2026

Dealership Rating
Employee Rating

The staff is always welcoming and listens to what you have to say. They let you know the information about your car or get you an answer. I never doubt them More

by JTHOMASSHEERIN
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

Report | Print
May 05, 2026

Smythe Volvo Cars responded

Thank you for highlighting how welcoming our staff was and for trusting us during your Volvo XC90 service. Doug and our team are pleased to keep you informed and address all your concerns. We look forward to assisting you again. Enjoy!

May 04, 2026

Dealership Rating
Employee Rating

We have owned three Volvos, all of which got serviced here. Over 20 years, we have overall received great customer service and auto care. Best Service Dept. of all we’ve ever used! More

by vinniedownunder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Tina Dewald, Regina Krauza, Mark Terry, David Ferrence, Billy Shannon, Jessica Hermida, Patrick Mclaughlin, Justin Torain

Report | Print
May 05, 2026

Smythe Volvo Cars responded

It means a lot to us that you’ve trusted our service department with three Volvos over the past 20 years. We’re pleased your Volvo C70 received reliable care, and we look forward to supporting you again. Enjoy!

May 04, 2026

Dealership Rating
Employee Rating

It is a pleasure taking my car there for service. They found the problem class and fix it More

by Craigpabs66
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

Report | Print
May 05, 2026

Smythe Volvo Cars responded

We’re delighted you find it a pleasure to bring your Volvo XC60 in for service. Doug and our team were happy to locate the issue promptly and fix it, and we look forward to keeping your vehicle running smoothly. Enjoy!

1
2
3
4
...
53

Dealership Inventory (326 Vehicles)

used 2017 Volvo XC90 Hybrid car, priced at $14,981
2017 Volvo XC90 Hybrid
used
Onyx Black Metallic exterior
Automatic
All-wheel Drive
$14,981
View Details
new 2026 Volvo XC90 car, priced at $69,566
2026 Volvo XC90
new
Aurora Silver exterior
Automatic
All-wheel Drive
$69,566
View Details
new 2026 Volvo XC90 car, priced at $69,566
2026 Volvo XC90
new
Crystal White Pearl exterior
Automatic
All-wheel Drive
$69,566
View Details
used 2025 BMW 430 Gran Coupe car, priced at $39,481
2025 BMW 430 Gran Coupe
used
Gray Metallic exterior
Automatic
All-wheel Drive
$39,481
View Details
new 2026 Volvo XC90 Plug-In Hybrid car, priced at $86,281
2026 Volvo XC90 Plug-In Hybrid
new
Crystal White Pearl exterior
Automatic
All-wheel Drive
$86,281
View Details
new 2026 Volvo XC90 car, priced at $76,141
2026 Volvo XC90
new
Crystal White Pearl exterior
Automatic
All-wheel Drive
$76,141
View Details
View All Inventory