Doug Stahl
Doug Stahl at Toyota of Scranton
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Doug Stahl | Page 2

Sales Professional

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.9
284 Reviews
4.9

284 Reviews

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284 Reviews of Doug Stahl

December 27, 2023

Dealership Rating
Employee Rating

Brian B was great to deal with and an excellent salesperson. My wife and I have leased several times from Toyota of Scranton, this was my first purchase of a used vehicle. I love Toyota of Scranton More

by DOMBROSKIJ523
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 27, 2023

Toyota of Scranton responded

Dear DOMBROSKIJ523, Thank you so much for taking the time to share your positive experience with Toyota of Scranton! We're delighted to hear that Brian B provided you with excellent service as your salesperson during your recent used vehicle purchase. It's truly rewarding to have such loyal customers like you and your wife who have chosen Toyota of Scranton for multiple leases over the years. We appreciate your trust and continued support. We're equally pleased to know that our commitment to the community and various organizations has resonated with you. At Toyota of Scranton, we believe in giving back to the community that has been an integral part of our success. If there's anything specific you'd like to share or any suggestions for improvement, please feel free to reach out. We value your feedback and are committed to continually enhancing our services. Thank you again for choosing Toyota of Scranton, and we look forward to serving you for many more years to come. Best regards, Sales Team Toyota of Scranton

December 22, 2023

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Employee Rating

Professional and very helpful. I got my car of choice and I was able to stay within my budget. I'm very happy with the result. More

by MZAWADA1378
Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas, Justin Cheverez

Dec 22, 2023

Toyota of Scranton responded

Dear MZAWADA1378, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you found our team professional and helpful during your visit to Toyota of Scranton. It's always our goal to assist our customers in finding their ideal car while staying within their budget, and we're delighted to know we could achieve that for you. Customer satisfaction is our top priority, and your feedback reaffirms the hard work and dedication of our staff. If there's anything more we can do for you or if you have any further questions, please don't hesitate to reach out. We truly appreciate your trust in us, and we hope you enjoy every moment with your new car. Thanks again for choosing Toyota of Scranton. We look forward to serving you in the future! Best regards The Sales Team Toyota of Scranton

December 05, 2023

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Very friendly and helpful. Always works with us to get us where we'd like to be with a vehicle. More

by 2BIZA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Aimer

Dec 06, 2023

Toyota of Scranton responded

Thank you for the fantastic review! We're delighted you had a five-star experience with our sales team. Enjoy your new Toyota. Warm regards, Sales Team Toyota of Scranton

December 05, 2023

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Everyone was so helpful and patient when I was shopping for a new car. A great experience. Highly recommend this dealership. More

by FLOYDIECAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Cheverez , Joe Gatto

Dec 06, 2023

Toyota of Scranton responded

Dear FLOYDIECAT, Thank you for sharing your positive experience with us! We're delighted to hear that our team was helpful and patient during your car shopping journey. Providing a great experience for our customers is a top priority, and we're glad to know we've met your expectations. Your recommendation means a lot to us, and we truly appreciate your trust and support. If you ever have any questions or if there's anything else we can assist you with, please feel free to reach out. We value your business and look forward to serving you again in the future. Safe travels, and thank you for choosing Toyota of Scranton! Best regards, Sales Team Toyota of Scranton

Dec 06, 2023

Toyota of Scranton responded

FLOYDIECAT Your 5-star review made our day! We're thrilled to have provided you with a positive car-buying experience at Toyota of Scranton. Enjoy the open road in your new vehicle. Warm regards, Sales Team Toyota of Scranton

November 08, 2023

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Employee Rating

My salesman Doug was excellent to deal with, no pressure tactics. Answered all my questions, even during the off hours. Was willing to show me multiple vehicles even after I initially had a Tundra set side More

by BEA.JOHN01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Cali

Nov 08, 2023

Toyota of Scranton responded

Hi Bea.John01, Thank you for taking the time to leave a review of your experience with our salesman, Doug, at Toyota of Scranton. We're thrilled to hear about your positive experience and the exceptional service you received. Doug is known for his no-pressure approach and dedication to ensuring that our customers have all their questions answered. We appreciate your recommendation to friends and family, as word-of-mouth referrals are invaluable to us. If you or anyone you know is in the market for a Toyota, please don't hesitate to reach out to us. We're here to provide top-notch service and assist with all your automotive needs. Thank you for choosing Toyota of Scranton, and we hope to serve you and your loved ones in the future! Warm regards, The Sales Team Toyota of Scranton

November 06, 2023

Dealership Rating
Employee Rating

Overall good experience with this dealership. Convenient location, exceptional customer service and I was able to acquire a great vehicle at a good price. Although I live 37 miles away from the More

by GHOST77
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Zepherin, Marco Valenti

Nov 06, 2023

Toyota of Scranton responded

Dear GHOST77, Thank you for taking the time to share your positive experience with Toyota of Scranton! We're thrilled to hear that you had an overall good experience during your visit to our dealership. Convenience and exceptional customer service are values we take pride in, and we're delighted that you found our location convenient and our staff to be incredibly friendly and helpful. We strive to make each customer's visit as pleasant as possible. It's wonderful to know that you were able to acquire a great vehicle at a good price. We believe in providing value to our customers, and it's rewarding to hear that you're satisfied with your purchase. We appreciate your willingness to travel the distance, even at 37 miles, to service your vehicle at our location. We look forward to serving you for all your automotive needs and making every visit as positive as your last one. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Toyota of Scranton, and we look forward to seeing you again! Best regards, The Sales Team Toyota of Scranton

November 06, 2023

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Employee Rating

My salesman was fantastic. He had lots of knowledge and answered all of my questions. The restaurant was a plus for keeping customers satisfied while waiting. More

by DCERRA5
Recommend Dealer
Yes
Nov 07, 2023

Toyota of Scranton responded

Dear DCERRA5, Thank you for taking the time to share your positive experience at Toyota of Scranton. We're delighted to hear that your salesman provided you with exceptional service and knowledge, ensuring that all your questions were answered. Our team is dedicated to making the car-buying process as smooth and informative as possible. We're also glad to hear that you enjoyed our on-site restaurant. Our goal is to create a comfortable and convenient environment for our customers, and it's wonderful to know that our amenities were to your satisfaction. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We appreciate your support and look forward to serving you again in the future. Safe travels and enjoy your new Toyota! Best regards, The Sales Team Toyota of Scranton

October 27, 2023

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Employee Rating

Straightforward honest simple and easy to deal with. They did not try to sell me something that I didn’t want such as extended warranty and dealer added options. More

by ZHENMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Cali

Oct 27, 2023

Toyota of Scranton responded

Dear Zhenma, Thank you so much for taking the time to share your experience with us at Toyota of Scranton! We greatly appreciate your feedback and are delighted to hear that your experience with us was straightforward, honest, and hassle-free. At Toyota of Scranton, we believe in providing our customers with a transparent and enjoyable car-buying experience. It's wonderful to hear that you felt comfortable during your visit and that we respected your preferences, not pressuring you into unnecessary add-ons. If you ever have any questions or need assistance in the future, please don't hesitate to reach out to us. We're here to help with anything you might need. Once again, thank you for choosing Toyota of Scranton, and we hope you're enjoying your new vehicle. Your satisfaction is our priority, and we look forward to serving you again in the future. Best regards, The Sales Team Toyota of Scranton

October 26, 2023

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Employee Rating

Not sure who Scott is but Doug helped organize the sale and Marco secured the financing. Easy and simple process with the exact car we wanted. More

by NICHOLAS.SHAFFMASTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marco Valenti

Oct 26, 2023

Toyota of Scranton responded

Dear Nicholas Shaffmaster, Thank you for taking the time to share your feedback about your recent experience at Toyota of Scranton. We appreciate your kind words and are delighted to hear that you had a smooth and hassle-free car-buying experience with us. We're sorry for any confusion regarding Scott, but we're thrilled to hear that Doug and Marco were able to assist you in finding the exact car you wanted and securing financing for it. At Toyota of Scranton, we strive to make the car-buying process as easy and simple as possible for our valued customers, and it's wonderful to know that we achieved that for you. Should you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We're here to help, and we look forward to serving you again in the future. Safe travels in your new car, and thanks again for choosing Toyota of Scranton! Warm regards, The Sales Team Toyota of Scranton

October 14, 2023

Dealership Rating
Employee Rating

Doug Stahl was my salesman and he was very likeable and pleasant to deal with. More

by PRKLASS
Recommend Dealer
Yes

Other Employees Tagged: Alan Aimer

Oct 14, 2023

Toyota of Scranton responded

Dear PRKLASS, Thank you for taking the time to share your experience at Toyota of Scranton. We appreciate your feedback, and we're delighted to hear that Doug Stahl provided you with a likeable and pleasant car-buying experience. Customer satisfaction is our top priority, and we're pleased to know that Doug made a positive impression on you. If you ever have any questions or need further assistance, please don't hesitate to reach out. We value your business and look forward to serving you again in the future. Safe travels and thank you for choosing Toyota of Scranton! Warm regards, The Toyota of Scranton Team

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