Douglas Keeler | Page 2

Thomas and the dealership did a great job understanding our situation and worked with us to get a deal that made us happy! our situation and worked with us to get a deal that made us happy! More

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We had an absolutely outstanding experience purchasing our 2023 Mustang Mach 1 from Capital City Ford. From the moment we walked in, the entire team made us feel welcome, respected, and genuinely valued a our 2023 Mustang Mach 1 from Capital City Ford. From the moment we walked in, the entire team made us feel welcome, respected, and genuinely valued as customers. The staff was incredibly knowledgeable about the Mach 1 and took the time to walk us through every detail without any pressure. They answered all of our questions thoroughly and made sure we were confident and excited about our decision. The buying process itself was smooth, transparent, and efficient—no surprises, just great service from start to finish. What really stood out was the level of care and professionalism. It’s clear that customer satisfaction is a top priority here. They went above and beyond to make sure everything was perfect, and it truly made the whole experience enjoyable. Driving away in our Mach 1 was a huge moment for us, and Capital City Ford made it even more special. We couldn’t be happier with both the car and the experience. Highly recommend them to anyone looking for a dealership that does things the right way. More

by Luetjenjustin07 Verified Customer Verified Customer

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Very nice people and explained everything honestly and completely. The financing was honest and easily understood completely. The financing was honest and easily understood More

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Mike made us feel comfortable, and was a really nice guy along with everyone we talked to. It we a pleasant experience along with everyone we talked to. It we a pleasant experience More

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Great experience with Thaddeus. My first impression was not good as I tried and failed to get a response about the vehicle from another salesman. However, once Thaddeus started supp My first impression was not good as I tried and failed to get a response about the vehicle from another salesman. However, once Thaddeus started supporting me everything went great. More

by vontjes Verified Customer Verified Customer

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My salesman Thaddeus Kimbell was nothing but fantastic as always. The cleanliness inside of the vehicle was not the best could've been done better and after it's thorough inspection and getting home realized always. The cleanliness inside of the vehicle was not the best could've been done better and after it's thorough inspection and getting home realized it did not have a spare tire and the passenger side mirror does not function as it should other than that my experience with the dealership was good. More

by derekreidaustin Verified Customer Verified Customer

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Very helpful and very friendly. They made buying a vehicle enjoyable I would recommend them to others They made buying a vehicle enjoyable I would recommend them to others More

by Mistyeharrington Verified Customer Verified Customer

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I can honestly say that I have never had such a pleasant experience at a car dealership. Ajay was extremely knowledgeable and pleasant to work with. He and the on-site managers took the stress out of the ca experience at a car dealership. Ajay was extremely knowledgeable and pleasant to work with. He and the on-site managers took the stress out of the car buying experience. They went above and beyond to help us find the right car that was safe and affordable. I would definitely recommend Joe Machens Ford! More

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I have now purchased or helped purchase 5 cars from Joe Machens. This dealership makes the buying process easy and worry-free. Thank you. Machens. This dealership makes the buying process easy and worry-free. Thank you. More

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Mike did a fantastic job getting my sister into her first car! It wasn’t easy and the process was longer than we all had planned. But everything still went smoothly and everyone was very nice about everythin car! It wasn’t easy and the process was longer than we all had planned. But everything still went smoothly and everyone was very nice about everything and stayed communicating with us. More

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