Douglas Velasco
Douglas Velasco at Toyota of Lancaster

Douglas Velasco | Page 10

Service Advisor

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.8
459 Reviews
4.8

459 Reviews

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459 Reviews of Douglas Velasco

November 28, 2024

Dealership Rating
Employee Rating

Great the best helpfull they understand my need they resolved my problems friendly I no more to say More

by ANGELESR5311
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Erick Bravo, Gus Alatorre

Nov 29, 2024

Toyota of Lancaster responded

We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

November 25, 2024

Dealership Rating
Employee Rating

Excellent services they really know how to take care of the customers & meet there needs More

by ANGIE_BAN77
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Nov 25, 2024

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

November 24, 2024

Dealership Rating
Employee Rating

Pretty quick service and the staff is very friendly and informative. Pricing is usually pretty high but with coupons it's great! 👍 More

by arelydeleon990
Service Price Transparency
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Recommend Dealer
Yes
Nov 25, 2024

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

November 23, 2024

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Employee Rating

In and on on schedule. No problems. Channin Yescas runs a tight ship as the Service Mngr. More

by ECBERMAN
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Doyle , Chanin Yescas

Nov 25, 2024

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

November 22, 2024

Dealership Rating
Employee Rating

I don’t know about the dealership, but Douglas the person attended me, it was very efficient with the information I needed and what I like he speak Spanish, I understood everything he said about the van. More

by KENNELSONIIA63
Service Price Transparency
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Recommend Dealer
Yes
Nov 22, 2024

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

November 22, 2024

Dealership Rating
Employee Rating

Toyota of Lancaster has always provided my family and I with the best service possible. More

by Mcardenas
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Recommend Dealer
Yes
Nov 22, 2024

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

November 21, 2024

Dealership Rating
Employee Rating

Great service. Quick,reliable and on point. Didn't have to wait long. Still miss the morning donuts they use to have . More

by lizbevant
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Recommend Dealer
Yes
Nov 21, 2024

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you and we will be sure to pass along your suggestion.

November 18, 2024

Dealership Rating
Employee Rating

Very helpful and accommodating staff, they are super dedicated to there job im satisfied , and my car has a big difference More

by Lady Lucille
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Recommend Dealer
Yes
Nov 18, 2024

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

November 12, 2024

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Employee Rating

I have purchased three cars from them. Friendly and prompt service. I will continue to use them More

by GLORIAGLO
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Recommend Dealer
Yes
Nov 12, 2024

Toyota of Lancaster responded

We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.

November 11, 2024

Dealership Rating
Employee Rating

All around good service by Nancy is very good at what she does. I'm very happy with the service. More

by jibarra759
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, U.B. Dominguez, Kiara Santos, Melissa Larios , Annie Vodegel, Chanin Yescas

Nov 11, 2024

Toyota of Lancaster responded

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each customer.

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