Douglas Velasco
Douglas Velasco at Toyota of Lancaster

Douglas Velasco | Page 12

Service Advisor

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

Contact Me
4.8
459 Reviews
4.8

459 Reviews

Write a Review

459 Reviews of Douglas Velasco

November 01, 2024

Dealership Rating
Employee Rating

This Dealship is Great my Man henry was absolutely Amazing he really Did a good job at helping me find exacaly what i was look for thx Henry and Toyota of Lancaster More

by bobwire07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Henry

Nov 01, 2024

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

November 01, 2024

Dealership Rating
Employee Rating

Went in without appointment and was attended quickly. My needs were addressed and agent very knowledgeable and friendly. Was very satisfied More

by Elsie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gus Alatorre

Nov 01, 2024

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

October 29, 2024

Dealership Rating
Employee Rating

They were prompt and courteous They need to smile a little more but went very well. More

by leticiamoran3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2024

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

October 26, 2024

Dealership Rating
Employee Rating

Most excellent dealer and salesman from this company would recommend you guys to anybody excellent More

by mouladrmanone60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Toyota of Lancaster responded

We are thankful for your recommendation of our dealership. Thank you for sharing your rating with us and the community.

October 19, 2024

Dealership Rating
Employee Rating

Took my car for a routine maintenance service, The staff was professional and friendly, they explained everything clearly. I appreciate the attention to detail and I highly recommend Toyota of Lancaster! T More

by OSCARVCHAVEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gus Alatorre

Oct 21, 2024

Toyota of Lancaster responded

It’s heartwarming to receive such positive feedback. Thank you for acknowledging our staff. We’re committed to maintaining the high standards you’ve experienced and hope to continue exceeding your expectations.

October 13, 2024

Dealership Rating
Employee Rating

Service was excellent, curious, kind and knowledgeable. Service was fast, and all my issues were addressed More

by perry.chamberlain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2024

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

October 12, 2024

Dealership Rating
Employee Rating

Great service and service representative waiting was minimum the waiting room was clean and will cap everything was nice and accept More

by RRACBUNCE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2024

Toyota of Lancaster responded

Thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.

October 05, 2024

Dealership Rating
Employee Rating

Gustavo was great! He gave great customer service! He should be given a raise for certain! More

by nowayjose543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2024

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

October 03, 2024

Dealership Rating
Employee Rating

Good professional service and clerk attention and good attitude. Easy access to different departments. I recommend this dealership for their consistent initiative to make every opportunity to make a pl More

by fmend6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chanin Yescas

Oct 17, 2024

Toyota of Lancaster responded

Thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.

September 25, 2024

Dealership Rating
Employee Rating

Great service. My service writer Doug was very knowledgeable. There’s not much more I can say we were very happy More

by Patsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2024

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

...
12
...

Dealership Inventory (179 Vehicles)

used 2024 Toyota Highlander car, priced at $34,799
2024 Toyota Highlander
used
Magnetic Gray Metallic exterior
Automatic
Front-wheel Drive
used 2023 Toyota Corolla car, priced at $19,599
2023 Toyota Corolla
used
Classic Silver Metallic exterior
Automatic
Front-wheel Drive
used 2023 Toyota Sienna car, priced at $40,499
2023 Toyota Sienna
used
Cypress exterior
Automatic
Front-wheel Drive
new 2026 Toyota Tacoma car, priced at $44,258
2026 Toyota Tacoma
new
Celestial Silver Metallic exterior
Automatic
Rear-wheel Drive
used 2023 Ford F-150 car, priced at $30,988
2023 Ford F-150
used
Oxford White exterior
Automatic
Four-wheel Drive
used 2025 Lexus IS 300 car, priced at $44,499
2025 Lexus IS 300
used
caviar exterior
Automatic
Rear-wheel Drive