Douglas Velasco | Page 28
Service Advisor
Toyota of Lancaster
43301 12th St West
Lancaster, CA 93534
278 Reviews
Write a Review278 Reviews of Douglas Velasco
October 01, 2020
Is an Ok Dealership. Is convenient because is local but still have room for improvement in customer service. I usually get same treatment, no updates on my vehicle status until I get back to the dealer to still have room for improvement in customer service. I usually get same treatment, no updates on my vehicle status until I get back to the dealer to pick it up. Prices are kind high compared to other dealers is just closer. I am a Veteran I get military discounts on other dealers this one every now and then. Hopefully things will get better. More
September 30, 2020
Service was great. Always have taken my vehicle to this dealership with no problem. Always very professional. Have bought approximately 5 vehicles from this dealership. And never had any issues. dealership with no problem. Always very professional. Have bought approximately 5 vehicles from this dealership. And never had any issues. More
September 19, 2020
Perfect customer service and friendly . Great information about recalls about my car.. I was asked if I may have any questions or concerns. Thanks for the service again. about recalls about my car.. I was asked if I may have any questions or concerns. Thanks for the service again. More
September 08, 2020
Everyone working at this dealership is very professional and also very friendly. They treated me very well and provided excellent service. Thank you so much for all your hard work, it did not go unnoticed. and also very friendly. They treated me very well and provided excellent service. Thank you so much for all your hard work, it did not go unnoticed. More
July 29, 2020
Always get the best service when bringing in my car for service. During this visit I got some questions answered and concern about the protection my vehicle has. service. During this visit I got some questions answered and concern about the protection my vehicle has. More