Douglas Velasco | Page 29

Definitely received a five star experience. Doug was Amazing !!! Excellent Customer Service, Fast Assistance, and extremely helpful information provided. Your company needs to promote him. Amazing !!! Excellent Customer Service, Fast Assistance, and extremely helpful information provided. Your company needs to promote him. More

by PHAROAH.BACON Verified Customer Verified Customer

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Doug was tremendous, he was caring and professional, he concentrated on my concerns and issues, he communicated with me while my vehicle was being serviced concentrated on my concerns and issues, he communicated with me while my vehicle was being serviced More

by POWEREDBYDORSEY Verified Customer Verified Customer

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ME GUSTO EL SERVICIO Y QUE ME HAYAN ATENDIDO SIN CITA LA PERSONA QUE ME ATENDIO ME EXPLICO TODO TAMBIEN EL CASHIER FUERON AMABLES CONMIGO PERSONA QUE ME ATENDIO ME EXPLICO TODO TAMBIEN EL CASHIER FUERON AMABLES CONMIGO More

by ROK2CARLOS Verified Customer Verified Customer

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It started rocky, was there for my appointment at 1:30, did not see or heard from anyone till 1:50, technician that took care of our car did not put a tire cap on one wheel so what else was not done.Dougl did not see or heard from anyone till 1:50, technician that took care of our car did not put a tire cap on one wheel so what else was not done.Douglas Velasco was very courteous, took care of correcting my license plate which was on original work order but not done.I WILL GIVE them another chance and hope for better service. More

by GABRIELHENSEN Verified Customer Verified Customer

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Is an Ok Dealership. Is convenient because is local but still have room for improvement in customer service. I usually get same treatment, no updates on my vehicle status until I get back to the dealer to still have room for improvement in customer service. I usually get same treatment, no updates on my vehicle status until I get back to the dealer to pick it up. Prices are kind high compared to other dealers is just closer. I am a Veteran I get military discounts on other dealers this one every now and then. Hopefully things will get better. More

by RODC08 Verified Customer Verified Customer

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Service was great. Always have taken my vehicle to this dealership with no problem. Always very professional. Have bought approximately 5 vehicles from this dealership. And never had any issues. dealership with no problem. Always very professional. Have bought approximately 5 vehicles from this dealership. And never had any issues. More

by FHUELGA Verified Customer Verified Customer

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Perfect customer service and friendly . Great information about recalls about my car.. I was asked if I may have any questions or concerns. Thanks for the service again. about recalls about my car.. I was asked if I may have any questions or concerns. Thanks for the service again. More

by khoury16429 Verified Customer Verified Customer

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Their appointment process is a mess due to glitches and delays service. Long wait times. Technicians don’t provide a time of completion for service. delays service. Long wait times. Technicians don’t provide a time of completion for service. More

by JEMIMAB Verified Customer Verified Customer

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Everyone working at this dealership is very professional and also very friendly. They treated me very well and provided excellent service. Thank you so much for all your hard work, it did not go unnoticed. and also very friendly. They treated me very well and provided excellent service. Thank you so much for all your hard work, it did not go unnoticed. More

by AYHER8 Verified Customer Verified Customer

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My first time here. So far I am very pleased with the service of my vehicle. Doug was both friendly and attentive upon meeting him. Nice job. service of my vehicle. Doug was both friendly and attentive upon meeting him. Nice job. More

by dan.boraker Verified Customer Verified Customer

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