Douglas Velasco | Page 3

Excellent and fast customer service. Would recommend them. Glad I picked Toyota I love my car Would recommend them. Glad I picked Toyota I love my car More

by jeanette.ramos93 Verified Customer Verified Customer

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The service they provide is very courteous. They always explain the advantages of my car and the solutions. They always explain the advantages of my car and the solutions. More

by Josefina Verified Customer Verified Customer

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Buen servicio y eficiente. Son muy amables y trabajadores. Siempre regreso para el mantenimiento de mi carro. Son muy amables y trabajadores. Siempre regreso para el mantenimiento de mi carro. More

by German Loayza Verified Customer Verified Customer

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Great service. Very Friendly. I shouldn't be given a minimum word limit to complete this survey. Very Friendly. I shouldn't be given a minimum word limit to complete this survey. More

by kelliog1983 Verified Customer Verified Customer

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Good service and the staff are very helpful, he explain what to do to your vehicles, I recommend to my family and friends the Toyota of lancaster what to do to your vehicles, I recommend to my family and friends the Toyota of lancaster More

by vicente Verified Customer Verified Customer

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Arrived & they took my car on time. Quick service. Friendly employees. Nice comfortable waiting area Quick service. Friendly employees. Nice comfortable waiting area More

by MIRIAMBAR92 Verified Customer Verified Customer

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Very courteous and fast service. Everybody was nice. Got everything taken care of in a timely mannner. Everybody was nice. Got everything taken care of in a timely mannner. More

by brianjc7 Verified Customer Verified Customer

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Excellent experience all the time Always friendly and trustworthy Douglas is an honest and friendly service advisor. trustworthy Douglas is an honest and friendly service advisor. More

by tmontenegro25 Verified Customer Verified Customer

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Hardly heard from him. He didn't check me in despite my appointment. When checking out, he seemed extremely distracted with his cell phone. He's virtually a different perso He didn't check me in despite my appointment. When checking out, he seemed extremely distracted with his cell phone. He's virtually a different person than I remember. Not sure what's going on. I also realized a few things in the day after and week after. 1, the turn signal that was fine before service was now blinking extremely fast like a ticking time bomb. The little crack that was in the bottom of the windshield went from 4 inches to approximately 1 foot by the next day, then almost entirely across the windshield by end of week. They also screwed up my windshield fluid, it spits out nasty stuff all over the windshield. It was really a disaster. And given the level of care and attention, I wouldn't trust them ever again. This was the last thing I needed to be burdened with while dealing with a stressful move. More

by md.slater Verified Customer Verified Customer

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Doug Velasco was kind courteous and knowledgeable. We left feeling informed about the future needs of our vehicle. We left feeling informed about the future needs of our vehicle. More

by GARDEN8712 Verified Customer Verified Customer

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