Douglas Velasco | Page 2

My experience with Toyota Lancaster was mediocre. My service tech was nice enough. However, it bothered me that there wasn't clear communication as to how I would receive my car back once the work ha My service tech was nice enough. However, it bothered me that there wasn't clear communication as to how I would receive my car back once the work had been completed. More

by tsoberanis Verified Customer Verified Customer

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What a wonderful place to take your car. Service people are attentive and respectful always Service people are attentive and respectful always More

by yescha6969 Verified Customer Verified Customer

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Excellent service! It is always a pleasure to work with Douglas V at toyota and the call service representatives. It is always a pleasure to work with Douglas V at toyota and the call service representatives. More

by bquevedo Verified Customer Verified Customer

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Understanding my situation No more comments! I'll think he is a good Service Man to help out his customers I'll think he is a good Service Man to help out his customers More

by natmire Verified Customer Verified Customer

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It was sweet. Short and sweet. Told me everything I needed to know and we took care of business Short and sweet. Told me everything I needed to know and we took care of business More

by JHARTFORD25 Verified Customer Verified Customer

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Good efficient friendly service Blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah More

by rdtentrprz Verified Customer Verified Customer

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Toyota of Lancaster is great ! Everyone in service dept is friendly and awesome! Highly recommend Everyone in service dept is friendly and awesome! Highly recommend More

by bquevedo Verified Customer Verified Customer

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I had some negative experiences with my previous advisor, but my experiences with Doug Velasco have all been positive. He is honest with me, knowledgeable about his field, and I have come to believe that he but my experiences with Doug Velasco have all been positive. He is honest with me, knowledgeable about his field, and I have come to believe that he has my best interests at heart. As long as I can continue to work with such a trustworthy service manager, I will continue to buy Toyota products and have my service done with Toyota of Lancaster. More

by jsingin Verified Customer Verified Customer

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Friendly, knowledgeable, and (thanks to Doug-->) trustworthy. I would not buy tires there again (previous svc mgr.) but I know I'm in good hands for all mechanical issues with my Prius & my Lexus. trustworthy. I would not buy tires there again (previous svc mgr.) but I know I'm in good hands for all mechanical issues with my Prius & my Lexus. More

by jsingin Verified Customer Verified Customer

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Appointments are easy to schedule. Douglas is always very easy to deal with. I don't feel like I am getting ripped off. I have been going there for the past 16 years for every service Douglas is always very easy to deal with. I don't feel like I am getting ripped off. I have been going there for the past 16 years for every service and repair. More

by grace4 Verified Customer Verified Customer

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