Douglas Velasco
Douglas Velasco at Toyota of Lancaster

Douglas Velasco | Page 37

Service Advisor

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.8
462 Reviews
4.8

462 Reviews

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462 Reviews of Douglas Velasco

November 24, 2022

Dealership Rating
Employee Rating

The service center at this dealership is always great. I only take my truck to them when it needs servicing. More

by Massey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Gus Alatorre , Carmen Perez, Annie Vodegel, Chanin Yescas

November 09, 2022

Dealership Rating
Employee Rating

Douglas was great, he explained everything and was personable and professional. I’ll be back for sure and request him More

by PLopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 08, 2022

Dealership Rating
Employee Rating

All the people (Toyota employees) that I was in contact with, were very helpful, courteous, knowledgeable, it was pleasant experience. More

by nancy_b93544
Recommend Dealer
Yes

October 26, 2022

Dealership Rating
Employee Rating

Lo ciento no se escribir en inglés si me entienden e español quiero decirles que fue una excelente experiencia la que obtuve con las reparaciones que le isieron a mi auto muchas gracias More

by edwinsamayoa80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Gus Alatorre , Stacia Delaney, Carmen Perez, Keri Spencer

October 18, 2022

Dealership Rating
Employee Rating

I always get good service from them. Definitely need to schedule an appointment for any service otherwise the wait can be a little long More

by emtad2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 18, 2022

Dealership Rating
Employee Rating

I think there is not better piece for service Toyata of Lancaster very good experience More

by BONILLA.MAGNUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erick Bravo , Carmen Perez

October 14, 2022

Dealership Rating
Employee Rating

They did a good job and I didn’t have to wait that long at all More

by DONTHATEONNELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Elaina Ascencio, Chanin Yescas

October 12, 2022

Dealership Rating
Employee Rating

Everyone is so nice, professional and thoughtful and knowledgeable. They are so knowledgeable, and they take great care of your car. More

by lillianne3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chanin Yescas

October 09, 2022

Dealership Rating
Employee Rating

Since Doug Velasco became my service manager, I don't even consider going anywhere else to service my two vehicles. He is honest, fair, and a wealth of knowledge. More

by jsingin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 13, 2022

Dealership Rating
Employee Rating

xxxx poor xxxxxxxx xxx service department. Can't put a battery in right don't trust to pour xxxx out a boot More

by STEVEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Sean Preston, U.B. Dominguez, Erick Bravo, Melissa Larios, Gus Alatorre , Stacia Delaney, Carmen Perez, Keri Spencer, Chanin Yescas

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