462 Reviews
Write a Review462 Reviews of Douglas Velasco
January 31, 2025
Service Mgr is the best I've ever encountered. Service personnel are friendly and extremely courteous and helpful. I will be back. Service personnel are friendly and extremely courteous and helpful. I will be back. More
Other Employees Tagged: Sean Preston, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Gus Alatorre , Annie Vodegel, Chanin Yescas
January 31, 2025
Great customer service. Friendly informative and great cars. I think toyota has the safest cars always check with the used car stock Friendly informative and great cars. I think toyota has the safest cars always check with the used car stock More
Other Employees Tagged: Sean Preston, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Gus Alatorre , Annie Vodegel, Chanin Yescas
January 30, 2025
Friendly, good nature people, eager to help out. A clean place to wait while your car is being worked on. Only thing they don't wash and vacuum your car like other dealers do. But all in all very go A clean place to wait while your car is being worked on. Only thing they don't wash and vacuum your car like other dealers do. But all in all very good place. More
Other Employees Tagged: Erick Bravo
January 21, 2025
Professional personnel. Through with service that was done. Communication was good when delay was unexpected. Patient when I was stressed out with delay and dealing with the Through with service that was done. Communication was good when delay was unexpected. Patient when I was stressed out with delay and dealing with the crisis of the Eaton Canyon fire that essentially drenched the area with ashes. I would also like to especially thank Max. Great service great team thanks Charlene Green More
Other Employees Tagged: Max
January 17, 2025
Bad work / time wasters. Scheduled appointment first thing in the morning days in advance for warranty work, recall and oil change. Told me if i didnt leave car for warranty Scheduled appointment first thing in the morning days in advance for warranty work, recall and oil change. Told me if i didnt leave car for warranty inspector id have to wait 3 months but didnt give me a loaner and suggested I pay out of pocket for a warranty issue. Also lost my room key and was chatting while i waited. More
January 12, 2025
Always a great experience when taking my vehicle in for service personnel always nice and attentive never had a problem great service 👍 service personnel always nice and attentive never had a problem great service 👍 More
Other Employees Tagged: Sean Preston, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Gus Alatorre , Annie Vodegel, Chanin Yescas
January 10, 2025
The communication is great and I am very satisfied with my service. Thank you guys! my service. Thank you guys! More
Other Employees Tagged: Sean Preston, U.B. Dominguez , Chanin Yescas
January 06, 2025
awesome nice and efficient explained future service and was quick with repairs and cost of new parts was quick with repairs and cost of new parts More
Other Employees Tagged: Sean Preston, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Gus Alatorre , Annie Vodegel, Chanin Yescas
January 05, 2025
Everyone who works there is very friendly. They got the work done in a very timely fashion. I will go back. They got the work done in a very timely fashion. I will go back. More
Other Employees Tagged: Sean Preston, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Gus Alatorre , Annie Vodegel, Chanin Yescas
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