Duke Iwata | Page 4

The whole atmosphere in this dealership was warm and peaceful. Walter was extremely patient and we had some very specific needs in a vehicle to accommodate some health issues. Overall this was the least peaceful. Walter was extremely patient and we had some very specific needs in a vehicle to accommodate some health issues. Overall this was the least stressful experience that I have ever had at a car dealership. Every staff member we encountered went well above and beyond my expectations! More

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Dean Team employees and service department have been consistently patient, professional, and kind to me. They have answered all of my many many questions. I will have all of my servicing on my new Fores consistently patient, professional, and kind to me. They have answered all of my many many questions. I will have all of my servicing on my new Forester done at Dean Team and would not even consider going anywhere else. My salesman John was outstanding and always very willing to answer every question In a timely manner. I consider Dean Team like family More

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Working with the team at Dean team Subaru was a wonderful experience. Very happy with the vehicle I purchased and everybody that helped work with me to purchase the vehicle. Specially, my sales representativ experience. Very happy with the vehicle I purchased and everybody that helped work with me to purchase the vehicle. Specially, my sales representative Dave Smith. More

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Consistently good customer service and support. 5 Stars for service on your Subaru. Really nice waiting area while your car is being serviced. 5 Stars for service on your Subaru. Really nice waiting area while your car is being serviced. More

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Buying a car from Dean Team Subaru was great decision and their staff, including Wes was extremely professional and friendly. their staff, including Wes was extremely professional and friendly. More

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Partially fixed my transmission issue with a new valve body but it still has a misfire and not running as smooth as I hoped body but it still has a misfire and not running as smooth as I hoped More

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Great experience purchasing my new Outback! John, my salesman, was very easy to talk to, knowledgeable & answered all my questions. I changed my mind midstream, planned to get another Forester John, my salesman, was very easy to talk to, knowledgeable & answered all my questions. I changed my mind midstream, planned to get another Forester but decided on the Outback. John was very patient with me; offered several different used & new options. I did not feel rushed or pressured at all. Same with Jason in the finance department, the credit process was quick and painless. Would absolutely recommend Dean Team in Ballwin! I also used their service department for all my previous needs - only maintenance required in 5 years - and Duke, Annie & Jeff are excellent as well! Everyone you come into contact with is pleasant, personable and helpful. More

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Professional, pleasant and extremely customer focused in Service, Sales and Finance departments. Clean and comfortable facility. Every visit to this dealership is extremely positive. I travel 3 hours round Service, Sales and Finance departments. Clean and comfortable facility. Every visit to this dealership is extremely positive. I travel 3 hours round trip to visit Dean Team Subaru and will continue to do so. More

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My experience of buying a new vehicle and trading in my current vehicle went very smoothly at Dean Team Subaru. The dealership is very focused on customer satisfaction and business driven to reach a good a current vehicle went very smoothly at Dean Team Subaru. The dealership is very focused on customer satisfaction and business driven to reach a good acceptable and reasonable deal with their customer. By providing some good market research on my end on both new and used prices the deal was completed in a short period of time with little need for the long back and forth negotiations. This is my fourth Subaru purchased from Dean Team which should tell you something about the dealership customer focused environment. The bonus is the Dean Team service department is also just as customer focused as I have used them to service my vehicles in the past. Thanks to team sales Luci Whanger and Shawn Nethercott for making sure I was a satisfied customer. More

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Sam Goevert took great care of me. I was only buying the least expensive car from your used cars, but that didn't matter. Your service team has always treated my wife exceptionally wel I was only buying the least expensive car from your used cars, but that didn't matter. Your service team has always treated my wife exceptionally well, so I decided to go with Dean Team. I made the right choice! More

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