Duke Iwata | Page 5

Great experience purchasing my new Outback! John, my salesman, was very easy to talk to, knowledgeable & answered all my questions. I changed my mind midstream, planned to get another Forester John, my salesman, was very easy to talk to, knowledgeable & answered all my questions. I changed my mind midstream, planned to get another Forester but decided on the Outback. John was very patient with me; offered several different used & new options. I did not feel rushed or pressured at all. Same with Jason in the finance department, the credit process was quick and painless. Would absolutely recommend Dean Team in Ballwin! I also used their service department for all my previous needs - only maintenance required in 5 years - and Duke, Annie & Jeff are excellent as well! Everyone you come into contact with is pleasant, personable and helpful. More

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Professional, pleasant and extremely customer focused in Service, Sales and Finance departments. Clean and comfortable facility. Every visit to this dealership is extremely positive. I travel 3 hours round Service, Sales and Finance departments. Clean and comfortable facility. Every visit to this dealership is extremely positive. I travel 3 hours round trip to visit Dean Team Subaru and will continue to do so. More

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My experience of buying a new vehicle and trading in my current vehicle went very smoothly at Dean Team Subaru. The dealership is very focused on customer satisfaction and business driven to reach a good a current vehicle went very smoothly at Dean Team Subaru. The dealership is very focused on customer satisfaction and business driven to reach a good acceptable and reasonable deal with their customer. By providing some good market research on my end on both new and used prices the deal was completed in a short period of time with little need for the long back and forth negotiations. This is my fourth Subaru purchased from Dean Team which should tell you something about the dealership customer focused environment. The bonus is the Dean Team service department is also just as customer focused as I have used them to service my vehicles in the past. Thanks to team sales Luci Whanger and Shawn Nethercott for making sure I was a satisfied customer. More

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Sam Goevert took great care of me. I was only buying the least expensive car from your used cars, but that didn't matter. Your service team has always treated my wife exceptionally wel I was only buying the least expensive car from your used cars, but that didn't matter. Your service team has always treated my wife exceptionally well, so I decided to go with Dean Team. I made the right choice! More

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Ike and the entire Dean Team staff made purchasing a vehicle a pleasant experience . We were greeted with smiles and offers for assistance every time we walked in. From the test drive, trade in, paper vehicle a pleasant experience . We were greeted with smiles and offers for assistance every time we walked in. From the test drive, trade in, paperwork, and texting updates, this transaction was painless. More

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I had a great experience when I purchased my 2025 Subaru Forester. Sam my sales person was great and already knew the features of the 2025 model. The entire Dean Team employees have always been super in th Forester. Sam my sales person was great and already knew the features of the 2025 model. The entire Dean Team employees have always been super in the past with my service. This is my second Subaru. I owned a Legacy before this Forester. Eric Harrelson was and always has been a great help with any and all needs. The service department has many good employees and my go to is Annie. I had a great experience!! More

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I bought my 2024 Outback from Dean team recently and it was a no pressure experience. Today I had a great demonstration from Chase Duke to make sure I understood today’s vehicle features and answer any que was a no pressure experience. Today I had a great demonstration from Chase Duke to make sure I understood today’s vehicle features and answer any questions I had. Later I was introduced to their Subaru service support team to answer other questions I had as well. Everyone I’ve seen or spoke with here has been wonderful. YES! I’d recommend them to a friend. More

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I received good direction and advice. The trades on my vehicles were fair. I was not oressured to make a decision on the spot. The trades on my vehicles were fair. I was not oressured to make a decision on the spot. More

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We’ve purchased two vehicles from Dean Team, and have been using the service for 13 years. Everyone is always helpful and courteous. They know us by name and take care of us. been using the service for 13 years. Everyone is always helpful and courteous. They know us by name and take care of us. More

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Always enjoy working with Sam and Annie. Sam has delivered 3 Subarus thus far and is terrific at explaining all the facets of a Subaru vehicle. There was never any pressure and we are on a Sam has delivered 3 Subarus thus far and is terrific at explaining all the facets of a Subaru vehicle. There was never any pressure and we are on a first name basis. Jason also was super fast and efficient. I have been bringing my Subaru vehicles to Annie for many years. We are also on a first name basis and I love working with Annie. I trust Sam, Annie and all the team at the Dean Team Subaru dealership. I will always buy/lease my Subaru vehicles at Dean Team. I will also have my Subaru vehicles serviced at Dean Team Subaru. More

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