Dwane Lockrow

Just had the car in for it's annual Wheel Alignment, Tire Balancing and Rotation (and NYS inspection). Very happy with the speed that my car was serviced, while using the customer lounge to get some work don Balancing and Rotation (and NYS inspection). Very happy with the speed that my car was serviced, while using the customer lounge to get some work done and have coffee and bagel. I am a little disappointed because when I made the appointment, I was told there was a special on NYS inspections for $1.00 only. When I got home and looked at my bill, I was charged $21. But I got what I paid for, a smooth and true riding car. When your car has a sport suspension, I really appreciate that attention to detail. And, when I got back into my car, I didn't have to readjust the seat, steering or mirrors! The technician must have sensed, the driver had everything perfectly dialed in. Finally, I want to thank Chris Aloisi, who recommended a more economical tire brand last year when I was faced with having to replace my originals. Over the past year, the new tires have performed just as well as the more expensive ones, but with an overall total savings of approximately $300! Thanks for looking out for me Chris! More

by jtrosi Verified Customer Verified Customer

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Great service, from Amy who helped schedule the appointment, to Dwayne and his crews who did the work, it was a great experience! Thank you to all, would recommend DeNooyer service department to a appointment, to Dwayne and his crews who did the work, it was a great experience! Thank you to all, would recommend DeNooyer service department to anyone. More

by marke911 Verified Customer Verified Customer

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Always seems to go over and above your expectations. No surprises, fixed the first time. I'm happy with this dealership. No surprises, fixed the first time. I'm happy with this dealership. More

by nmetheny Verified Customer Verified Customer

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Disappointed. Dropped car off Fri morning. Had to call to request status of diagnosis at 4 PM. Directed to service dept, left msg. No call back received. Calle Dropped car off Fri morning. Had to call to request status of diagnosis at 4 PM. Directed to service dept, left msg. No call back received. Called Sat AM left msg. No call back received. Finally Monday AM received text/email with status. P/u car, paid bill. Problem fixed so far. Poor communication More

by ellismt37 Verified Customer Verified Customer

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Easy scheduling. Does a good job with the vehicle. Normally very transparent pricing. Needed a diagnostic to pass inspection, was told an additional service was n Does a good job with the vehicle. Normally very transparent pricing. Needed a diagnostic to pass inspection, was told an additional service was needed and would be sent a quote. No problem. Never got the quote and had to verbally approve without seeing the quote; after the service was done the vehicle was never re-inspected. Need to go elsewhere and take more time off the road to get the inspection sticker. More

by mh2425 Verified Customer Verified Customer

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Helped me out in a pinch. Quick service. Effect and efficient. Garage is well organized Quick service. Effect and efficient. Garage is well organized More

by mark.larocque19 Verified Customer Verified Customer

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I brought my vehicle in for routine service they did exactly as asked and in a timely manner exactly as asked and in a timely manner More

by pupsjr88 Verified Customer Verified Customer

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Dwane was great as usual. Denooyer is always great also I will definitely buy my next truck at Denooyer. Keep up the great service THE sevey is not so good! Denooyer is always great also I will definitely buy my next truck at Denooyer. Keep up the great service THE sevey is not so good! More

by rpwhite13.1 Verified Customer Verified Customer

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I’ve been loyal customer for 45 years and always got fast and great service from the employees at DeNooyer. and great service from the employees at DeNooyer. More

by r.evans1960 Verified Customer Verified Customer

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Drove in for 3pm inspection appt. Looked busy, John was my service person. Smooth sailing! Looked busy, John was my service person. Smooth sailing! More

by avescisci Verified Customer Verified Customer

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