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Dylan Abell
Dylan Abell | Page 35
Finance Manager
DCH Wappingers Falls Toyota
1349 Route 9
Wappingers Falls, NY 12590
610 Reviews
Dealership Experience
8 yrs, 3 mos
Languages Spoken
English
610 Reviews
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610 Reviews of Dylan Abell
June 29, 2023
In our journey to find are are replacement 4Runner be returned to DCH Toyota where the staff was once again very pleasant to work with returned to DCH Toyota where the staff was once again very pleasant to work with More
by BOWHUNTER825
Verified CustomerOther Employees Tagged: David Kolozy , Are salesperson angel was very knowledgeable and pleasant to work with I would give him definitely a five-star rating
June 08, 2023
Great professional experience as always. Thank you Dave and team!! Always treated like a first class client. Thank you Dave and team!! Always treated like a first class client. More
by SRM3796
Other Employees Tagged: Michael O'Hare, David Kolozy
June 08, 2023
I don’t know for sure yet, but the “nonstandard” way they handled the NY State Drive Clean rebate has all the appearance of a scam to defraud a government agency, by denying me the rebate and then collecting handled the NY State Drive Clean rebate has all the appearance of a scam to defraud a government agency, by denying me the rebate and then collecting from NY State anyhow. I really hope it’s not a scam because I’d like to be able to believe these are honest decent people. They told me I could not get the rebate taken off the price of the car, but if I signed the rebate application forms they would repay me later. In order to apply for the rebate, they had me sign forms which created the appearance that I had already received the rebate. I DID NOT EVER receive the rebate. They produced a revised sale document some time after the sale which appeared to indicate that I had paid $1,000.00 less than I had actually paid, and listed the rebate among the items as if I had already received it. They then sent NY State a fraudulent sale document which showed that I was given the rebate and paid $1,000 LESS than I actually paid. If DCH Toyota does end up sending me the rebate amount as promised then perhaps it’s not a scam, but I’m still appalled that they would risk creating such an appearance. To erode customer trust for absolutely nothing seems pointlessly stupid. And if it is a scam, then to so adversely affect customer impression for so paltry a sum is almost as stupid. Now, every time I look at the car I feel sick. American consumers don’t expect a major brand like Toyota to engage in this sort of criminality, or to condone dealerships that do. More
by SCOTTFROMMER
Other Employees Tagged: Michael O'Hare
May 20, 2023
Sold me a used car with known defects they say they cannot fix. Very unhappy. cannot fix. Very unhappy. More
by NikiT
Other Employees Tagged: Daryl Callahan, Robert Goldberg, Karl Boye, David Kolozy, Michael Newsham, Ben Carlson, Kevin McCarthy, Mathew Rivera , Keith in service - no stars
May 02, 2023
Fast service! Took me in early! Since my appointment was a little later I was pleased they started my service before my scheduled time. Took me in early! Since my appointment was a little later I was pleased they started my service before my scheduled time. More
by CHRISTINEALIVENTI
Other Employees Tagged: Joseph Worthington
April 30, 2023
They were very helpful and knowledgeable Good sense of humor. Understood what I was looking for. humor. Understood what I was looking for. More
by IMIEMIS
Other Employees Tagged: Michael Newsham
April 28, 2023
Great customer service. Would recommend this dealership to others. The rest of the fifteen words. Would recommend this dealership to others. The rest of the fifteen words. More
by Detsel5002
Other Employees Tagged: Avi Avitan, David Kolozy
April 26, 2023
I was disappointed that the warning lights went on on the dash less than a mile from the dealership. It also took the service manager a long time to contact me. Same with with the wire transfer, that should dash less than a mile from the dealership. It also took the service manager a long time to contact me. Same with with the wire transfer, that should not have taken so long to confirm. Very hard to get anyone from dealership on the phone. More
by NikiT
Other Employees Tagged: Daryl Callahan, Robert Goldberg, Karl Boye, David Kolozy, Michael Newsham, Ben Carlson, Kevin McCarthy, Matthew Rivera (in Sales) , Keith in service - 0 stars
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