Dylan Clunie | Page 11

Having a ❤️ Recently I've come down with some medical conditions which has made getting around more difficult than it used to. I don't have a car,my credit is sho Recently I've come down with some medical conditions which has made getting around more difficult than it used to. I don't have a car,my credit is shot and I'm on disability. But Bran Ogg and Holly Jensen went above and beyond to find a car that fits my needs,is in my budget and I like alot. Holly even came and picked me up from the airport! Now that's customer service. At the dealership, the paperwork was explained to me in detail so I understood what I was signing, which I believe builds a trust. I was out of the dealership drive my new car in no time. One more thing, everyone at that dealership even if they were just walking by would say hi Orr ask if I needed anything. Just to mention a few were Brian Carter, Tabitha Culver, Dylan Clunie and Donald Ostrom. More

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overall experience Our salesman Robbie was excellent. He is very knowledgeable about all the Hyundai products and was excited to be able to assist us. He was able to z Our salesman Robbie was excellent. He is very knowledgeable about all the Hyundai products and was excited to be able to assist us. He was able to zero in on the vehicle we wanted and had the inventory to satisfy our needs. Possibly one of the best salesman that I have ever worked with. Made this buying experience actually fun. The closing process was a bit lengthy as there were many customer's ahead of us and the financial specialist was somewhat overwhelmed. He did an excellent job, however it might warrant another staff member that can also expedite the process when a backlog occurs. We waited for closing of our please for almost two hours - a bit excessive. As of two weeks after the closing, we still have not received any documents of the lease or banking institution documentation. Otherwise all was well. More

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I Got a New Car! I was in the market for a new car and spent weeks researching the one that would serve my needs. I had some specific criteria; passenger seat tilt, li I was in the market for a new car and spent weeks researching the one that would serve my needs. I had some specific criteria; passenger seat tilt, limited blind spots, USB plugs in the backseat, and of course, safety. I must have test driven over 6 different makes and models. I was so happy to discover my Tucson. The minute I sat down I knew that was the car for me! Both front seats adjust for comfort. The multiple angle cameras give me the confidence I need for visibility and safety. There is plenty of room in the back seat for my growing children. The staff at Lithia Hyundai of Reno were knowledgeable, supportive and friendly. I never felt rushed or confused about my purchase. I am so happy with all aspects of the sale, from my sales guy, Pete Montalvo, to the sales manager Dylan Clunie. This was the best decision I have ever made when purchasing a car!! More

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Lithia is the best The whole team at Lithia Hyundai were super attentive and worked very fast to provide me with the best possible deal for the vehicle I wanted. It was The whole team at Lithia Hyundai were super attentive and worked very fast to provide me with the best possible deal for the vehicle I wanted. It was a very smooth, easy and relaxed atmosphere. More

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Purchase of 2018 Santa Fe I worked with Holly and Dylan to purchase a 2018 Santa Fe and the service was excellent! They listened to what I wanted and made it happen! Brian he I worked with Holly and Dylan to purchase a 2018 Santa Fe and the service was excellent! They listened to what I wanted and made it happen! Brian helped me get the documents signed in a timely manner as I was leaving town and didn't have much time. They were all very professional and accommodating and I am most grateful! Jo Tote More

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Great Experience I felt welcome as soon as I walked in the door. I met with Dylan and he was very welcoming and listened to my needs in purchasing a vehicle. He went I felt welcome as soon as I walked in the door. I met with Dylan and he was very welcoming and listened to my needs in purchasing a vehicle. He went over and beyond in finding me the perfect match. Holly took me for a test drive and was very personable and answered any questions I had and made the transaction very smooth, before taking me to the financing department where I met David. He made the final transaction smooth and was very efficient. I would highly recommend Lythia Hyundai of Reno for anyone looking to purchase a new vehicle. Very professional, personal, and willing to work with you to find the best fit for you, both in a vehicle an financing. More

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Worst car buying in all my born days!! Horrible experience lies from the start, bait and switch -2 contracts signed for 3.9% then told Hyundai needed 11%. They did not even have this deal f Horrible experience lies from the start, bait and switch -2 contracts signed for 3.9% then told Hyundai needed 11%. They did not even have this deal funded and after over 2 weeks my trade not paid off and I have a payment due . Then I take my papers to Tahoe to my CA DMV -I give DMV $408 to register new Hyundai then over a week later I am still not registered because they have to finish this. In the mean time Hyundai Finance has no connection to the new car loan but I am still required to make a payment on the trade that I gage them over a week earlier. And I have paid the DMV for the new car Lithia has lied about Hyundai funding -and now ii 8 days the registratiobn is due on the trade IIn that they have not paid off and still has me as the registered owner and I moved the insurance to the new car and if they wreck my trade in the plates(which are mine) are still attatched to the ownership of me and I am liable for anything to do with that car and almost 3 weeks since I gave them the trade it I still in my name even though the personal plates have been transferred to the new car pending Lithia paying off the loan and they know they are suppose to send my DMV complete papers to my Tahoe DMV they have not done that overnight either . So I cannot complete the registration and therefore do not have the finished registration even though I paid the DMV $408 and without that legal document I cannot work. And I have spent a total of 31 hours waiting at the dealership to get a deal and they are like cops they make you stay and get you tired and wanting to leave after dark! They have 15 days by law to get funding or I bring the car back and I get my fulll down payment and my trade in back I am actually hoping for that outcome because even though I got a gorgeous car it has nothingv I told them I really needed. A hatchback was not negotiable and they totally ignored me and said they had one car only !!! How should I be celebrating a $30k new car that has nothing I needed and is in limbo with a trade that I am still liable for and a second CA registration due as well as a car payment. Well I have 30 days before my current loan gets reported and they have to by law be paying it off a week before that 30 days. And they will never get me to register it because the plates are now assigned to my new car. If they back out of this deal I tge 15 days it will be the best and I have my down payment secured by AMEX. They will not be able to get out of that. So all this stuff for the sake of a rip off sale for a car that is not at all what need .. I would love to take this to court in a class action. Most people roll over or are too stupid to fight back even the office women are nasty uncouth unladylike bullies they had me screaming back. Forget the service department $50 to change a $20 cabin filter—ladies you can do it IIn 5 minutes and the air filter too . The headlights are trickier but it’s all on YouTube-gorgeous 2guys from Eastetn Europe will show you how on any Elantra!! You don’t ever have to go to the dealer for service just a documented ASC certified dude... and OEM Hyundai parts and paints and such -all on eBay or Amazon. This is Hyundai #3 for me -#\2 from Lithia—#last from these crooks who are assholeswhiie they lie and steal from you. Scott Hix is a diamond in this rough environment but he is starting to show signs of becoming one of them. Dylan is a piece of work and employs his whole family... save your xxx before it’s too late to get our-if I have saved one buyer from Lithia con then my purpose is valid More

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great experience for a first time buyer. I personally felt taken care of the moment I stepped in the door at the dealership. I truly felt that Pete and Dylan really took care of me and had my I personally felt taken care of the moment I stepped in the door at the dealership. I truly felt that Pete and Dylan really took care of me and had my best interest at heart. I definitely would recommend to my friends and family. also Lithia will be my go to for future purchases. SINCERLY,HAROLD More

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Holly & her team were fantastic I am a first time car buyer and Holly Jensen & her team made the process very manageable and straightforward. It took a while to find exactly what I w I am a first time car buyer and Holly Jensen & her team made the process very manageable and straightforward. It took a while to find exactly what I was looking for simply because it was a rare car, but Holly kept me updated without being pushy and her team was able to find me exactly what I wanted down to the color and trim! They are one of the bigger dealers around so they get a lot more vehicles in which helped a lot. I shopped around for months before deciding which car to buy & hyundai definitely met all my safety, quality, & fun factor criteria & the fact that the staff at Lithia Hyundai Reno were so professional & helpful made my experience excellent. There are a lot of creepy car salesmen out there but I felt totally comfortable working with Holly. Very happy with my new car & my overall experience More

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Very kindly and friendly! I bought an Elantra 2017 car through Dylan a couple weeks ago. He understood my financial situation and offered very good deal to me! I do recommend h I bought an Elantra 2017 car through Dylan a couple weeks ago. He understood my financial situation and offered very good deal to me! I do recommend him for all the car services!! Thank you so much:p More

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