Ed Alnasir | Page 4

Professional and considerate Knowledgeable and sensitive to our time commitments The staff worked as a cohesive team sensitive to our time commitments The staff worked as a cohesive team More

by DROBINS486 Verified Customer Verified Customer

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My first experience with Niello was 10 years ago. The sales department was knowledgeable responsive and respectful. I drove up from the bay area to trade in my car for another BMW. The service was ev The sales department was knowledgeable responsive and respectful. I drove up from the bay area to trade in my car for another BMW. The service was even more impressive. More

by mjada Verified Customer Verified Customer

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Excellent service, understanding customers, good price and politely. Perfect dealership for buying a new car and politely. Perfect dealership for buying a new car More

by RONYTRANSPORTATION64 Verified Customer Verified Customer

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Great service ! Staff was great also no complaints . Very helpful if finding the vehicle I wanted . Staff was great also no complaints . Very helpful if finding the vehicle I wanted . More

by ARCANGELLOPEZ415 Verified Customer Verified Customer

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Moh was very personable, knowledgeable and helpful. He made the purchase process simple and very comfortable. I would definitely purchase another vehicle from Niello and Moh! He made the purchase process simple and very comfortable. I would definitely purchase another vehicle from Niello and Moh! More

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Immediately after I bought the car was sent out on a trip that lasted weeks for my pilot job. Called their finance dept to see when first payment was due. Left a message, no response back. Called the store m that lasted weeks for my pilot job. Called their finance dept to see when first payment was due. Left a message, no response back. Called the store manager a few days later with the same question, left a message, no response back. I had to go to the bmw finance site and figured it out on my own. They couldn’t be bothered to attach the front license plate holder for WA. I was told I could make an appointment and drive 12 hours one way to get it done. More

by WARDBISCHOFF Verified Customer Verified Customer

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Jas is an amazing individual with a vast amount of knowledge and very professional. I have purchase two cars from him over the last year and he is awesome. Angad was Great to work with and finance knowledge and very professional. I have purchase two cars from him over the last year and he is awesome. Angad was Great to work with and finance and I appreciate his insight to the optional plans. Mike Le Pena was very helpful and appreciated his insight and assistance getting me an acceptable rate. All around great experience More

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Love the online buying experience worked thru all the financing via text and Email. Than the added service of delivery to my home was outstanding. financing via text and Email. Than the added service of delivery to my home was outstanding. More

by RKBARBOZA Verified Customer Verified Customer

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I was very pleased with the people that worked with me on my X5 purchase. my X5 purchase. More

by stedon6 Verified Customer Verified Customer

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Sales department was excellent! Mike and Ed were great during our first BMW purchase. I was not pleased with the service department however. I was quoted a price at drop off and the Mike and Ed were great during our first BMW purchase. I was not pleased with the service department however. I was quoted a price at drop off and then charged an additional fee as the service writer did not include all fees into my quote. They did not honor the quote and charged me the additional fees. Also requested repair of a part to interior of car that was not addressed and is still not fixed. I do not have time to keep driving over an hour to have repairs done at this particular dealership. More

by LCFMC Verified Customer Verified Customer

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