Ed Barnes | Page 12

Came in to do an oil change, rotate balance of the tires when I picked the car up tires were not rotated or balanced because the air pressure in each of the tires were not the same. Service people need to c when I picked the car up tires were not rotated or balanced because the air pressure in each of the tires were not the same. Service people need to check their work More

by MFELG995 Verified Customer Verified Customer

Report | Print

Hi! I have used your dealership for service for a few years. This is the second vehicle but due to Ed Barnes, I am unsure if I will return. After questio I have used your dealership for service for a few years. This is the second vehicle but due to Ed Barnes, I am unsure if I will return. After questioning the price of $136.99 for service, I was told it was the price with coupon. I looked back at my old transactions and discovered I had never paid more than $106.00. I approached Ed with this and he said he would honor the $89.99 coupon. This is poor treatment of your customers. I paid $80.00 in June for the exact service. More

by Karenkeen1969 Verified Customer Verified Customer

Report | Print

Ed Barnes was superb. He is a great customer representative. I also was able to get an appointment quickly. He is a great customer representative. I also was able to get an appointment quickly. More

by EGHCASH Verified Customer Verified Customer

Report | Print

Always a great service at Jim Ellis. I would not go anywhere else. They take good care of me. I would not go anywhere else. They take good care of me. More

by Pat Savage Verified Customer Verified Customer

Report | Print

most pleasant experience! Ed was absolutely fantastic and I got my car back in less than twenty four hours!! Ed was absolutely fantastic and I got my car back in less than twenty four hours!! More

by savannahbutlin Verified Customer Verified Customer

Report | Print

Terrible customer service and prices I will not recommend anyone to come and do business with this location anyone to come and do business with this location More

by SHANEANT78 Verified Customer Verified Customer

Report | Print

Jim Ellis Buick will work a good deal for you! Thank you Jim Ellis Buick! Thank you Jim Ellis Buick! More

by Doc Verified Customer Verified Customer

Report | Print

I want to thank Ed, fir all the help he has provided with getting my Truck fixed. Always kept me informed of the process. The team is great to work with. Brandon Mellissa are great people. I really love do getting my Truck fixed. Always kept me informed of the process. The team is great to work with. Brandon Mellissa are great people. I really love doing business at Jim ellis mall of Georgia More

by HERNANDEZATL1 Verified Customer Verified Customer

Report | Print

The work i requested was not done and I did not check that it was. I thought I was dealing with customer focused folks. I brought the truck in for an oil change and both bucket seats had padding dropped that it was. I thought I was dealing with customer focused folks. I brought the truck in for an oil change and both bucket seats had padding dropped down from bottom of seats. I left the vehicle for an extra day to ensure the repair was done. I don't remember the service writes name so I checked the first name More

by larrymartin12 Verified Customer Verified Customer

Report | Print

Great experience from the service manager Nick Rose, service advisor Melissa Toole, and service advisor Ed Barnes. Extremely helpful and they did an excellent job on my vehicle. service advisor Melissa Toole, and service advisor Ed Barnes. Extremely helpful and they did an excellent job on my vehicle. More

by DENNIS TREMONTI Verified Customer Verified Customer

Report | Print