Ed Barnes
Ed Barnes at Jim Ellis Buick GMC Mall of GA

Ed Barnes | Page 11

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

Contact Me
4.6
366 Reviews

Specialties & Trainings

ASE Certified Service Advisor

4.6

366 Reviews

Write a Review

366 Reviews of Ed Barnes

January 04, 2025

Dealership Rating
Employee Rating

At Ellis, you are accompanied by professional folks who strive to make your GMC ownership experience exceptional. More

by J.ESKERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Toole

Jan 06, 2025

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

December 31, 2024

Dealership Rating
Employee Rating

Sami and David are the dynamic duo. They go the extra mile to make sure the customer is happy. More

by STEVE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Dowdy, Sami Karaki, David Estrella , Joe Marengo, Ken in finance is also amazing.

Jan 02, 2025

Jim Ellis Buick GMC Mall of GA responded

Steve, we're happy to hear you had such a positive experience with our team! We hope to see you soon!

December 22, 2024

Dealership Rating
Employee Rating

I had a remote starter put on my truck. Brandon help me with information because the first order was not with the wireing harness. He helped me on what to get. More

by bobgrier2897
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Cannon

Dec 26, 2024

Jim Ellis Buick GMC Mall of GA responded

We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

December 21, 2024

Dealership Rating
Employee Rating

My service advisor is Melissa Toole, she has been great to work with. The service team at Jim Eliis has done good work on my cars at a fair price. Over the years any issues they have addressed was repaire More

by DAVEYR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sami Karaki, Melissa Toole

Dec 26, 2024

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

December 21, 2024

Dealership Rating
Employee Rating

They sent me an estimate for my car at 15000 plus! They only offered 13000 More

by GERONIMO1946
Recommend Dealer
No

Other Employees Tagged: Charles Prayor

December 16, 2024

Dealership Rating
Employee Rating

Ed was very helpful & easy to work with. He is a very good communicator. I will definitely be back. More

by GEOAWBST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2024

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

December 16, 2024

Dealership Rating
Employee Rating

Ed didn't even acknowledge that I walked in the door. He was my service provider and just set their quiet while I lost it in front of him while he was on his computer. He could have said sir I'll be with More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brandon Cannon

Dec 22, 2024

Jim Ellis Buick GMC Mall of GA responded

Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

November 30, 2024

Dealership Rating
Employee Rating

It is easy to schedule the service appointments. They also are quick which is great! More

by WENDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2024

Jim Ellis Buick GMC Mall of GA responded

It is great to hear everything was done quickly and to your satisfaction!

November 23, 2024

Dealership Rating
Employee Rating

Great knowledge, efficient with my time, service center is amazing. I would recommend them to everyone! More

by kurtarseneau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Newton

Nov 27, 2024

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

November 21, 2024

Dealership Rating
Employee Rating

Service here was nothing short of amazing. I got in, they took the truck, I told them I would wait for the repair, they showed me the waiting room area and where coffee and drinks are. They More

by DIXIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christie Ledbetter, Brandon Cannon, Charles Prayor, Tom Floystrop , Rina Centeno, Ron Gay, Anna Rogers, Kim South

Nov 25, 2024

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

...
11
...

Dealership Inventory (128 Vehicles)

2015 BMW 3-Series
used
Black exterior
8-Speed Automatic Steptronic
AWD
2017 Toyota Highlander Hybrid
used
White exterior
eCVT
AWD
2018 BMW 5-Series
used
White exterior
8-Speed Automatic
RWD
2019 Nissan Murano
used
White exterior
CVT with Xtronic
FWD
2019 Chevrolet Malibu
used
Blue exterior
CVT
FWD
2021 Chevrolet Silverado 1500
used
Red exterior
8-Speed Automatic
4WD