Eddie Loera

The truck was just what they said it was, actually it exceeded my expectations big time. The staff was amazing. It was the best car buying experience ever!!! I will definitely refer them and when it com exceeded my expectations big time. The staff was amazing. It was the best car buying experience ever!!! I will definitely refer them and when it come time to purchase another car, I will go back. More

Report | Print

Awesome service! Smooth, easy and friendly staff. I was able to get my 2025 Toyota Sienna without any problems. Smooth, easy and friendly staff. I was able to get my 2025 Toyota Sienna without any problems. More

Report | Print

Luke Nurzhan was amazing today! Thanks a lot for his help! Definitely will recommend to my friends Toyota of Naperville and Luke! Thanks a lot for his help! Definitely will recommend to my friends Toyota of Naperville and Luke! More

Report | Print

Out of all of the Toyota dealerships we were in contact with, Naperville was the worst. We were looking for a Highlander Hybrid and they are slim pickins these days so once we got notification that they go with, Naperville was the worst. We were looking for a Highlander Hybrid and they are slim pickins these days so once we got notification that they got one in, we jumped on it. We started our process with them at the time of purchase so you'd think they would have given us better service but unfortunately that wasn't the case. The sales guy we worked with was fine, remained indifferent at best throughout the purchase process. Even though my husband and I were purchasing the car together, the conversation was directed entirely to him, even down to "your wife will sign here". It wasn't a surprise, however, being in a heavily male dominated dealership and overhearing a conversation on my way back from the bathroom between a salesman and what appeared to be a client about a woman's appearance (he even braggingly showed a picture on his phone.) What decade is this?! There was no communication about what the steps were and were often left to sit in confusion. Out of the blue a guy came by to give us a "diamond coating" sales pitch and he was evidently irritated that we weren't interested. More irritation came from the associate in finances when we wanted to wire our deposit. Overall, terrible customer service in this place, no one has patience or anything positive to bring to your huge purchase. More

Report | Print

Great people to work with, but a little disappointed that I cannot get a car wash whenever I want. This is a common perk at other dealerships. I cannot get a car wash whenever I want. This is a common perk at other dealerships. More

Report | Print

First time I’ve been there! I’m 68 years old and live 200 miles away. They treated me like family! Great experience!! I’m 68 years old and live 200 miles away. They treated me like family! Great experience!! More

Report | Print

Toyota always has nice workers and a clean building . Up beat pace and a Very welcoming dealership. Up beat pace and a Very welcoming dealership. More

Report | Print

Jorge is an absolute delight. He worked above and beyond to help me out with a tough situation. Could not be more grateful for him and Eddie! He worked above and beyond to help me out with a tough situation. Could not be more grateful for him and Eddie! More

Report | Print

Ron Steele was great. He made the experience better than I thought it was going to be. He made the experience better than I thought it was going to be. More

Report | Print

Great First-Time Car Buying Experience – Thanks to Jorge Munoz & Eddie Loera! My overall experience at Toyota of Naperville was good, though there were a few minor confusions along the way. However, Jorg Munoz & Eddie Loera! My overall experience at Toyota of Naperville was good, though there were a few minor confusions along the way. However, Jorge immediately stepped in and helped us navigate those situations effortlessly. His communication was clear, on point, and truly made our first-time car-buying process as smooth as possible. We appreciate the excellent service and will definitely recommend your dealership—and especially Jorge Munoz —to all our friends and family. Thank you for making this a positive and stress-free experience! Special shout-out to Eddie Loera for tremendous assistance and guidance throughout the process; he will always make his magic numbers work. More

Report | Print