"Amazing experience! "
My experience at this dealership was tremendous! From the second I walked in the door, I knew it a was where I wanted to purchase my next vehicle. I was greeted my Noah and worked through the entire process with Neal who was incredibly helpful from start to finish. The best way to describe my experience at this dealership was that it felt like they treated me with the same care and consideration as they would have if I was the only customer. I’m happy to say that I will definitely be back!
"Pain Free Used Car Experience"
We had been searching for a used car as an extra vehicle for our family since May. We were headed to Gaithersburg when saw a used 2007, yes , 2007 Hyundai Sonata at Volvo Cars. I reached out, Brady responded quickly and we made a detour on the way to Gaithersburg to look at another car. We never made it to Gaithersburg.
Brady is very professional and friendly. First of all, unlike other dealerships we have visited, he had the car waiting out front, with the key at the ready when we arrived. The car was presented clean and ready to go. Why do I say that, you would be surprised at how many places treat older cars so much differently than new ones. We took the car for a test drive . Brady answered all of our questions and we made the decision to purchase.
Now the headache.... financing. Stop..... there wasn't any. Diego in finance is a blessing. We had great conversation the whole time the car was being detailed for us...we thought it had already been detailed when we arrived! It was all painless. It was so pleasant you would have thought we had purchased a brand new Volvo!
If you are in the market for a used car and you see one listed at Volvo Cars Silver Spring... I would strongly urge you to go for it.
The staffs are great especially Gerard Louis, the Rep who took care of us. The process was smooth and he was very patient with us. He made us very comfortable with the whole process and in return he gained our trust. Very professional and very reliable to transact with.
Eddie Reyes is also one of the staff that helped us. He made it possible for my daughter to get her first car a very easy process. He's very professional and made sure that we were taken care of.
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