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Edison DaCosta
Edison DaCosta at Colonial West Chevrolet of Fitchburg

Edison DaCosta

Service Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
223 Reviews
4.9

223 Reviews

Write a Review

223 Reviews of Edison DaCosta

May 30, 2025

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Employee Rating

Love the service personnel and the service. ....price is a killer...but, you get what you pay for; QUALITY COUNTS! More

by Khawkkath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Angie Misner, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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May 31, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! We're thrilled to hear that you love the service personnel and the quality of service you've received at Colonial West Chevrolet of Fitchburg. We understand that price is an important factor, and we appreciate your recognition of the value we strive to provide. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 30, 2025

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Employee Rating

Colonial is always accommodating. They make your car needs easy. Thank you Colonial for helping to make things easier. I will definitely be returning. More

by Carlantom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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May 30, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're thrilled to hear that you found Colonial West Chevrolet of Fitchburg accommodating and that we were able to make your car needs easier. We truly appreciate your kind words and look forward to welcoming you back on your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 30, 2025

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Employee Rating

This service & parts dept is personal able, excellent & attentive. Have been a customer for 20 years More

by adjessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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May 30, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Jessica! We truly appreciate your loyalty to Colonial West Chevrolet of Fitchburg over the past 20 years. It's great to hear that our service and parts department has consistently provided you with excellent and attentive service. We look forward to serving you for many more years to come! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 25, 2025

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Everyone is very friendly and knowledgeable when asked a question about a particular vehicle and or service for it More

by sergio219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Sean-O Salem, Christopher Taylor, Angie Misner, Carlos Silvera, Jacqueline Quinlan, Jeff Chandler, Pamela Bussiere, Shelley Dupre

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May 25, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! We're thrilled to hear that you found our team at Colonial West Chevrolet of Fitchburg to be friendly and knowledgeable. Providing great service and answering your questions is our priority. We look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 22, 2025

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Employee Rating

They are always super helpful and very prompt with letting me know what is going on with my vehicle. More

by MC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Angie Misner, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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May 23, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! We're thrilled to hear that you've found us at Colonial West Chevrolet of Fitchburg to be helpful and prompt with updates about your vehicle. We appreciate your support and look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 10, 2025

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Employee Rating

Edison and Pam greated me fantastic energy! They accommodated me with a walk-in appointment, It was not Chevy vehicle, but they welcomed me in. The coffee station was spotless! The coffee st More

by Mazada CX90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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May 10, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're thrilled to hear that Edison and Pam made your experience so enjoyable during your visit to Colonial West Chevrolet of Fitchburg. It’s great to know that you felt welcomed, even with a non-Chevy vehicle, and that you appreciated our coffee station. We look forward to your call to schedule that test drive for the Suburban! Thank you for choosing us, and we can’t wait to assist you again. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 29, 2025

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Employee Rating

Service was great, angel took precautions with my corvettes paint during my oil change! Price was good as well. More

by dodd63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Pamela Bussiere, Shelley Dupre

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Apr 29, 2025

Colonial West Chevrolet of Fitchburg responded

Thanks for the positive review! We're happy to hear Angel was able to take the necessary precautions with your Chevrolet Corvette’s paint. We’re also glad the price met your expectations and looking forward to helping you again at Colonial West Chevrolet of Fitchburg. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 15, 2025

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Employee Rating

came in got inspection sticker. talked with a young lady Pamela. very pleasant place waiting room comfortable stop by at Colonial to get all your work done. More

by jpartlett86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Pamela Bussiere

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Apr 15, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're glad to hear you had a pleasant experience with Pamela and found our waiting room comfortable at Colonial West Chevrolet of Fitchburg. We appreciate your recommendation and look forward to assisting you again for any future needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 10, 2025

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Employee Rating

Had my gmc Serra in for oil change tired rotation and inspection thanks Edison and Pamela for getting me in quick More

by Carl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Apr 10, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Carl! We appreciate your positive review and are glad to hear that Edison and Pamela provided you with quick and efficient service for your GMC Sierra. Your satisfaction is our priority at Colonial West Chevrolet of Fitchburg. We look forward to seeing you again for your next maintenance needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 07, 2025

Dealership Rating
Employee Rating

Took a couple days to figure out but issue got corrected. Thanks to Edison for his persistence More

by Deer88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 09, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your experience at Colonial West Chevrolet of Fitchburg. We appreciate your patience as we worked through the issue. We're pleased to hear it was resolved, and we sincerely appreciate your recognition of Edison’s persistence and dedication. We look forward to assisting you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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