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Edison DaCosta
Edison DaCosta at Colonial West Chevrolet of Fitchburg

Edison DaCosta | Page 5

Service Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

Contact Me
4.9
337 Reviews

Dealership Experience

24 yrs, 7 mos

Industry Experience

30 yrs, 7 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.9

337 Reviews

Write a Review

337 Reviews of Edison DaCosta

February 16, 2026

Dealership Rating
Employee Rating

Everyone is so friendly and helpful. You have a nice waiting area and the service was quick! More

by Donna B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Feb 16, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your fantastic review, Donna! I'm glad to hear that you found our team at Colonial West Chevrolet of Fitchburg to be friendly and helpful. Our team strives to create a comfortable environment, and it's great to know you enjoyed our waiting area and quick service. We look forward to welcoming you back on your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 30, 2026

Dealership Rating
Employee Rating

Had some brake noise on my 2025 Traverse, service department took it right in an fixed the problem without delay. Got me back on the road in no time. More

by David
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelley Dupre

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Jan 31, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words, David! I'm glad to hear that our service department was able to promptly address the brake noise on your 2025 Chevrolet Traverse. At Colonial West Chevrolet of Fitchburg, we strive to ensure our customers are back on the road quickly and safely. We appreciate your feedback and look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 29, 2026

Dealership Rating
Employee Rating

My service appointment was easy to schedule. The waiting room was comfortable and service was done in a timely way. More

by daisybee14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Jan 29, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Daisy! I’m pleased to hear that scheduling your service appointment was easy and that you found the waiting room comfortable. At Colonial West Chevrolet of Fitchburg, providing timely and efficient service is always a priority. I appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 23, 2026

Dealership Rating
Employee Rating

I like that they remind me when my vehicle needs an oil change. I’ll bring it in to get it done. They offer you a ride back to your work if needed . overall good service. More

by Machinemender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Jan 23, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your positive feedback! I am happy to hear that you appreciate our reminder service for oil changes and the convenience of our ride service. We strive to provide good service at Colonial West Chevrolet of Fitchburg, and we look forward to seeing you again for your oil change! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 31, 2025

Dealership Rating
Employee Rating

Excellent customer service very informative. The best dealership by far. Don’t change a thing…… thanks for everything!! More

by Paullynatick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Jeff Chandler, Shelby Smart , Coby Smart

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Jan 01, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review, Paul! I truly appreciate your kind words about the excellent customer service you received at Colonial West Chevrolet of Fitchburg. It's great to hear that you found us informative and that you consider us the best dealership. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 28, 2025

Dealership Rating
Employee Rating

If your car needs servicing, do yourself a favor and go to Colonial West Chevrolet. More

by rgetek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Angie Shepherd, Vincent Locher, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Dec 28, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for the fantastic review! I'm thrilled to hear that you had a great experience with us at Colonial West Chevrolet of Fitchburg. I appreciate your recommendation, and we look forward to seeing you again for any future service needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 19, 2025

Dealership Rating
Employee Rating

The service was excellent from the phone call I placed to the return of letting me know what was wrong, what it would take to fix it and how quickly the work was done 😊 Excellent from start to finish A+ se More

by dodinowlan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan, Pamela Bussiere

Report | Print
Dec 19, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Dodi! I'm thrilled to hear that you had an excellent experience with us at Colonial West Chevrolet of Fitchburg from start to finish. Our team is dedicated to providing top-notch service, and it’s great to know that we met your expectations. We look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 17, 2025

Dealership Rating
Employee Rating

Good communication, and quick to get my trucks done on time. Will be back again More

by Rock Landing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

Report | Print
Dec 17, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your review! I appreciate your kind words about the communication and timely service at Colonial West Chevrolet of Fitchburg. I am glad to hear you were satisfied with your truck's service. We look forward to seeing you again. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 13, 2025

Dealership Rating
Employee Rating

Shelly was great scheduling my appointment. All service was performed on time at a reasonable price. More

by BruinsFan15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lane, Shelley Dupre

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Dec 13, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that Shelly was able to assist you with scheduling your appointment and that your service was performed on time and at a reasonable price. We appreciate your kind words and look forward to seeing you again at Colonial West Chevrolet of Fitchburg! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 08, 2025

Dealership Rating
Employee Rating

This was our first time using your service department. Everyone we spoke with was very friendly and helpful. The work was complete and the communication before during and after was great. This was my son’ More

by jaymig61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

Report | Print
Dec 09, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Jay! I'm thrilled to hear that you had a positive experience with our service department at Colonial West Chevrolet of Fitchburg. It's great to know that our team was friendly and communicated effectively throughout the process for the 2016 Chevrolet Trax. I appreciate your feedback, and we look forward to assisting you and your family again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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