Ellen McGee | Page 5
Social Manager
Vera Cadillac
300 South University Drive
Pembroke Pines, FL 33025
48 Reviews
Write a Review48 Reviews of Ellen McGee
August 09, 2021
My engine light is on and no one bothered to check it while performing routine maintenance service. Also, I don’t understand why purchase a car maintenance plan at the time of my lease purchase if I knew while performing routine maintenance service. Also, I don’t understand why purchase a car maintenance plan at the time of my lease purchase if I knew it would expire before my lease ends. I had to pay for an oil change at my last visit. I won’t purchase plan next time. No More
Other Employees Tagged: Gabino Ramos , Mhohn
August 03, 2021
excellent attention and professionalism in carrying out the work, You will see Cadillac gives us the ability to do business with respect and ease, the attention and speed in the completion of the work is v the work, You will see Cadillac gives us the ability to do business with respect and ease, the attention and speed in the completion of the work is very good, in purchases we can discuss and reach a beneficial agreement for both parties. More
Other Employees Tagged: Jorge Morales, Carlos Caballero, Gabino Ramos , Conrad and Carlos Caballero
July 27, 2021
My most recent visit with Vera Cadillac Service was Excellent. I went in to have one problem fixed and it turned out that Vera had to fix several other problems. This did not stop their timeliness qual Excellent. I went in to have one problem fixed and it turned out that Vera had to fix several other problems. This did not stop their timeliness quality repairs or the pricing. I have used Vera Cadillac Service on now for four or five years. And I’ve always been satisfied with your service. The most important thing I think I can say is the service people there I go above and beyond. Cadillac went out of their way to make sure things were covered under warranty that should’ve been covered under warranty. I could honestly say if you have a Cadillac or GM product of your Cadillac is a good choice. They are fairly priced knowledgeable people.I think my rep went above and beyond to make sure I was happy when I left there. More
Other Employees Tagged: Alex and from the service department
July 19, 2021
My tech Giovanni was excellent. HeKept me informed during the whole process, provided excellent customer service! Will definitely keep purchasing from Vera Cadillac! Highly recommend. the whole process, provided excellent customer service! Will definitely keep purchasing from Vera Cadillac! Highly recommend. More
Other Employees Tagged: Richard Gonzalez , Daniel Fratianni, Andy Russell, Giovanni in service
June 08, 2021
Excellent they always take care of Karen is the best service consultant very friendly I would recommend her to everybody customer service one hundred thanks service consultant very friendly I would recommend her to everybody customer service one hundred thanks More
Other Employees Tagged: Jean Raymond, Gustavo Rodriguez, Carlos Rivera , Karen englert
May 11, 2021
My service person was excellent He got me in and My service person was excellent He got me in and out!!!! Give bring Vehicle again, I bring all my Cadillac vehicles to Cadillac dealership!! I cur My service person was excellent He got me in and out!!!! Give bring Vehicle again, I bring all my Cadillac vehicles to Cadillac dealership!! I currently live in Orlando and have been to Massey Cadillac there, however, I was visiting friends here and decided to bring 2012 SRX to Vera to get an oil change !! That ruined it for Massey!! I drive from Orlando to bring my SRX to Vera. The service is above any other caddy dealership!! I miss those mornings donuts, however I do understand!! A honor jar would be a thought to have as an option to continue having the donuts!!!! More
May 04, 2021
The service is very bad my car is very dirty it got even worse when I gave it to the place i never given my car again I’m planning do the service somewhere never came back very bad service especially when worse when I gave it to the place i never given my car again I’m planning do the service somewhere never came back very bad service especially when you have to Cadillac 2021 try to give free stuff is not working very bad experience More
Other Employees Tagged: Gabino Ramos , Chris Cobos-Vera, Michael Lauzurique
April 03, 2021
I have had many good experience with my sales personnel and service people thanks for all the good work and the ownership is number one and service people thanks for all the good work and the ownership is number one More
Other Employees Tagged: Orlando Pena, Gustavo Rodriguez, Leo Pena, Gabino Ramos , Willy Masot

