Emilio Torres | Page 32

Bought an X5 and very happy with the car and the deal. Traded in a 750 and got a fair price. The service department is great. Carlos is fantastic with customer service. Traded in a 750 and got a fair price. The service department is great. Carlos is fantastic with customer service. More

by PACEHOLDINGS Verified Customer Verified Customer

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Hands down the best buying experience ever !!!Chad is Hands down the best buying experience ever !!! Chad is the best car sales person I have ever worked with and mgmt team is the best with following up Hands down the best buying experience ever !!! Chad is the best car sales person I have ever worked with and mgmt team is the best with following up and client service. I will always buy from bmw Sarasota More

by RCARLSON10546 Verified Customer Verified Customer

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Amazing customer service! Jonathan Pekar we cant thank you enough for helping us purchase our new car! He doesn’t just sell BMW’s, so if you need any help with finding a new ve Jonathan Pekar we cant thank you enough for helping us purchase our new car! He doesn’t just sell BMW’s, so if you need any help with finding a new vehicle Jonathan won’t steer you wrong. Super attentive, informative, and strait forward. He takes pride in helping make someone happy ! Go see him at BMW of Sarasota, Thank you again Jonathan!!! More

by phylist495 Verified Customer Verified Customer

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As always this dealership is hands down incredible. Mario is an intelligent and awesome salesman to work with. Emilio is also an amazing person as well. I would recommend this dealership to anyone who is the is an intelligent and awesome salesman to work with. Emilio is also an amazing person as well. I would recommend this dealership to anyone who is the market for a new or used car. More

by TFRAZIER7 Verified Customer Verified Customer

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They had the car they wanted at the price I wanted. They dealership had a friendly atmosphere and was clean. The sales manager went it out of his way to make the deal and my sales associate was very attent dealership had a friendly atmosphere and was clean. The sales manager went it out of his way to make the deal and my sales associate was very attentive. Overall a good experience. More

by FLSANDYTOES Verified Customer Verified Customer

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Amazing staff!! They were all extremely knowledgeable, efficient and definitely exceeded all of our expectations. We could not ask for a better experience. Top Notch!! efficient and definitely exceeded all of our expectations. We could not ask for a better experience. Top Notch!! More

by channan Verified Customer Verified Customer

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Always the BEST I just recently bought my fifth vehicle from BMW of Sarasota. My decision to return to BMW of Sarasota is due in no small part to the continued profe I just recently bought my fifth vehicle from BMW of Sarasota. My decision to return to BMW of Sarasota is due in no small part to the continued professionalism, courtesy and outstanding work performed by the service center. My service advisor, Tiffany, is always available via phone or text to answer questions and provide guidance. I’ll be honest when I say thatI did shop around at other SW Florida BMW dealerships fro my newest vehicle. However, if if I would have gotten a better deal somewhere else (which I didn’t), BMW of Sarasota’s service department would be a deciding factor when choosing a new car. More

by DMSCHOELLER Verified Customer Verified Customer

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Horrible communication Took delivery of the car and emailed about water etching on the paint. The owner didn't respond to emails and the dealer would assume no responsibili Took delivery of the car and emailed about water etching on the paint. The owner didn't respond to emails and the dealer would assume no responsibility for the problem. I must have sent them 6 emails and got one reply from Victor and he just made excuses for the problem. He offered no resolution to the problem. I have taken this matter into my own hands! Zero follow up from anyone after delivery. Would have been great if sales advisor called to check with me and see how I liked the car and if I had any questions. Zero, Zero communications. Service manager lied to me about a known issue with X5 prior to purchase and that is a dimming issue on the instrument cluster and IDrive screen. He stated if you tinted the windshield you would have this problem. I had no intensions of tinting the windshield. I asked him if I tinted the side windows if this would cause dimming of the screens and he said no. Got the side windows tined and sure enough the screens dim during the day. Took the X5 to the dealer and spoke with service manager and he walked his earlier statement back and said that any tint on windows would cause this. The bottom line is once you take delivery of a new SUV/Car the dealer could care less. This is horrible business and this all happened during the Pandemic. You would think the dealer would have tried to resolve my problem but no, once you on the highway that is the end of the relationship. More

by DPSTRATE Verified Customer Verified Customer

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Thank you Emilio Tammy and Eddie for your time with this smooth transition to my new lease vehicle. Very professional, beautiful showroom. Highly recommended.i smooth transition to my new lease vehicle. Very professional, beautiful showroom. Highly recommended.i More

by NOJMARCUS Verified Customer Verified Customer

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Always the best when serving my BMW’s. Derek is always courteous and knowledgeable then dealing with my needs. It is a pleasure bringing my Car to BMW of Sarasota mo courteous and knowledgeable then dealing with my needs. It is a pleasure bringing my Car to BMW of Sarasota mo More

by Bimmer34216 Verified Customer Verified Customer

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