Emilio Torres | Page 8

Derek is superlative! Great service and very efficient. I highly recommend Derek and BMW of Sarasota. Great service and very efficient. I highly recommend Derek and BMW of Sarasota. More

by LSTARR Verified Customer Verified Customer

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I will not buy a BMW at any other BMW dealership. Josh Cash in service always gets the job done for me and he always makes it so seamless. Naycolle Wright, my Sales Associate has always been the be Josh Cash in service always gets the job done for me and he always makes it so seamless. Naycolle Wright, my Sales Associate has always been the best and I only work with her and have done so for a decade now. She does not make it feel like a car sale. She makes it very comfortable. Caz in finance always gets it done even though hurdles sometimes presents itself, he breaks through the barriers and gets it done. Emilio is a heck of a Sales Manager and is the reason I came to BMW of Sarasota. Amazing team I get to work with and it’s because of them I will always buy another BMW at that location. I’m a BMW driver for life. More

by BRIANLORD1123 Verified Customer Verified Customer

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Great people and great experience. Would definitely recommend shopping at this dealership. Jason in finance is very knowledgeable. Would definitely recommend shopping at this dealership. Jason in finance is very knowledgeable. More

by SCOOBY-SNACKS Verified Customer Verified Customer

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Very difficult to work with. I purchased through the dealership all of the extended warranty’s and maintenance packages and still am told “sorry it doesn’t cover it” and have to I purchased through the dealership all of the extended warranty’s and maintenance packages and still am told “sorry it doesn’t cover it” and have to fight to get what I purchased covered. I even had a service rep hang up on me and I never raised my voice or used profanity. I almost stopped using this dealership and the only reason I still use them is Naycolle Wright (sales) I have purchased 8 cars from this dealership and still feel like I am always fighting to be given fair treatment. More

by DLW1396 Verified Customer Verified Customer

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Carlos is amazing with customer service, enthusiasm, great work ethic, and attention to detail. I have worked with him as service advisor for many years and he always surpasses my expectations. I am v great work ethic, and attention to detail. I have worked with him as service advisor for many years and he always surpasses my expectations. I am very happy with the dealership service department. More

by PACEHOLDINGS Verified Customer Verified Customer

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Very poor no communication between technician and Owner your cookies and coffee are a shortfall of any employee to say hello or good morning. had the car for six days and never found out what was wrong! your cookies and coffee are a shortfall of any employee to say hello or good morning. had the car for six days and never found out what was wrong! More

by p.digrigoli Verified Customer Verified Customer

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Excellent service experience! Maria was very transparent and over delivered on everything she promised! Best service experience ever. Maria was very transparent and over delivered on everything she promised! Best service experience ever. More

by PETEMISHOS Verified Customer Verified Customer

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Always a very professional experience when I work with Derek !! I have three BMW’s and give them 5 Stars for sales & service Derek !! I have three BMW’s and give them 5 Stars for sales & service More

by hbattmcr Verified Customer Verified Customer

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This dealership always has my back. No matter what part of the State I am working in they are always available to help me with outstanding service. I have been a loyal customer for 20 No matter what part of the State I am working in they are always available to help me with outstanding service. I have been a loyal customer for 20+ years More

by pcstanding Verified Customer Verified Customer

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Carlos and The BMW team are friendly, knowledgeable. They respond with care regarding your vehicle concerns. They respond with care regarding your vehicle concerns. More

by TOUCHOFGRACE40 Verified Customer Verified Customer

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