Eric Chavez
Eric Chavez at Rick Hendrick Chrysler Dodge Jeep RAM Duluth
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Eric Chavez | Page 5

Service Advisor

Rick Hendrick Chrysler Dodge Jeep RAM Duluth

2473 Pleasant Hill Rd
Duluth, GA 30096

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4.6
448 Reviews
4.6

448 Reviews

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448 Reviews of Eric Chavez

May 11, 2022

Dealership Rating
Employee Rating

Always quick and efficient! Love the shuttle service, makes it easier to get my car in. More

by smon886579
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

May 09, 2022

Dealership Rating
Employee Rating

So far, my experience has been great with this dealership. I hope I have many more great experiences. More

by MusicalChairs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Montae Williams

May 19, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

May 08, 2022

Dealership Rating
Employee Rating

Great fast techs explained everything and provided great recommendations for additional services and car care and exactly what was going to happen to my car More

by allanteejoquin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

May 06, 2022

Dealership Rating
Employee Rating

Dropped my van off for diagnostics to find out why the battery was dying. Took them eight days to look at it. Then went to pick it up and they hadn't reassembled it so had to go back again. Then they c More

by rogeroblackwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ashton Faircloth

May 19, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

May 05, 2022

Dealership Rating
Employee Rating

Service was good and relaxing got to view the different new cars including the jailbreak hellcat while I was there pretty much. More

by ryeshadbradford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

May 02, 2022

Dealership Rating
Employee Rating

The service dept was unethical. Continously lying to me about my car. Terrible experience and I would not refer. I believe only concerned about money and not the customer. I did no More

by atiya612
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Matt Otis , Darrell (Doesn't Care)Wilson

May 19, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

May 02, 2022

Dealership Rating
Employee Rating

Eric was helpful and took care of everything I needed. He made sure I was kept up to date on the status of the repair. More

by kevin.kelley197745
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

May 01, 2022

Dealership Rating
Employee Rating

It’s always a pleasure to deal with the service personnel at Hendrick ram, they are very polite and the whole process couldn’t be easier More

by DORSEY.SEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

May 01, 2022

Dealership Rating
Employee Rating

Every well experience during my visit and staff was friendly and professional. Eric Chavez, I can’t Express how good he is and how he will take care of your needs and always make sure that your up to More

by Ulices Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

May 01, 2022

Dealership Rating
Employee Rating

Excellent service thank you for everything Great people really happy for the service Thank you More

by juliocgonzaleslopez626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

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