Eric Fender | Page 25

Excellent experience. Paul and Susan were fantastic. Eric was as well. Great car. Love it. Facility is fantastic. I felt appreciated and got the proper attention Eric was as well. Great car. Love it. Facility is fantastic. I felt appreciated and got the proper attention More

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Great experience. Friendly ,knowledgeable,helpful staff from the salesman,new care sales manager , genius to the parts department. Love my new x5 we also bought a new x3 in April. So happy with the experie from the salesman,new care sales manager , genius to the parts department. Love my new x5 we also bought a new x3 in April. So happy with the experience we subsequently bought the x5 More

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Helpful and easy to deal with My experience with Paul and Susan was spot on excellent. The last time I bought a car was 13 years ago. This experience was great with communication My experience with Paul and Susan was spot on excellent. The last time I bought a car was 13 years ago. This experience was great with communication and no hassles. Susan was very helpful showing me how the car worked with the new technology. Both Paul and Susan were very helpful with the car buying experience. More

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Another great X5 Thank you to all helped with the new X5! Every time I see it, I smile and say “ that’s one sweet car”. Appreciate you all and stay happy and hea Thank you to all helped with the new X5! Every time I see it, I smile and say “ that’s one sweet car”. Appreciate you all and stay happy and healthy, Lisa Vogel More

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Great communication...no hard sell...really listened to my needs...answered all my questions...followed through on promises....extremely knowledgeable and helpful. Wonderful experience. I’ll be back! my needs...answered all my questions...followed through on promises....extremely knowledgeable and helpful. Wonderful experience. I’ll be back! More

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The team members at the BMW Store in Cincinnati were an absolute pleasure to work with. Starting with Dean, who sold me the car, to Ric, who I met with to test a test drive, to Eric, who I met with to clo absolute pleasure to work with. Starting with Dean, who sold me the car, to Ric, who I met with to test a test drive, to Eric, who I met with to close the purchase and finally, to Susan, who covered all of the features of the X-3 that I purchased, all were very professional and responsive to my questions and concerns. Highly recommend this dealership. More

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Smooth and easy Dean was great in preparing everything before we arrived. Everyone was very polite and friendly. I appreciate the professionalism and in depth knowled Dean was great in preparing everything before we arrived. Everyone was very polite and friendly. I appreciate the professionalism and in depth knowledge on the models be it new or used. More

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efficient, quick, no-nonsense transaction The whole transaction was pretty smooth. Dean responded quickly over text and addressed any concerns I had. He respected Covid19 guidelines to the let The whole transaction was pretty smooth. Dean responded quickly over text and addressed any concerns I had. He respected Covid19 guidelines to the letter. Even in the midst of the pandemic, he went out of his way to present different options and was willing to search for the right vehicle for me. I greatly appreciated the no pressure sales and straight forward finance department (Eric). More

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Third car we have bought from The BMW Store. Service is always excellent. We also always have our cars serviced here and also had a great experience. always excellent. We also always have our cars serviced here and also had a great experience. More

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Very professional and efficient experience ordering my new BMW. Easy to do business with. Everyone I interacted with was responsive and customer-focused. Dean and Jon make a great team. new BMW. Easy to do business with. Everyone I interacted with was responsive and customer-focused. Dean and Jon make a great team. More

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