Eric Fender | Page 26

This BMW store has top rate customer service in every department. They are so easy to work with. We’ve been extremely happy since leasing our first car several years ago! department. They are so easy to work with. We’ve been extremely happy since leasing our first car several years ago! More

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Smooth and easy Dean did a great job in helping me locate and pick my new X3M. The delivery was smooth and well organized. Dean did a fantastic job in keeping me upda Dean did a great job in helping me locate and pick my new X3M. The delivery was smooth and well organized. Dean did a fantastic job in keeping me updated. And by the way the car is awesome!! More

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Third BMW From The BMW Store Worked with Dean again starting in February to configure and order my 2020 X3. Process went smooth and took delivery about 3 weeks later, The buying a Worked with Dean again starting in February to configure and order my 2020 X3. Process went smooth and took delivery about 3 weeks later, The buying and service experience has always been great here. More

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Great experience at the BMW store! Paul did a great job explaining and tailoring our BMW X5 and 440xi buildouts to fit our needs. When Paul was off there Dean stepped in and provided t Paul did a great job explaining and tailoring our BMW X5 and 440xi buildouts to fit our needs. When Paul was off there Dean stepped in and provided the same outstanding sales support. Susan was wonderful explaining and getting us comfortable with all of the features and functionality of cars! Ric provided us with goodie bags at checkout and gave us confidence that the entire BMW Store team was behind us on our purchases. Joe jumped in when we had a minor seat noise issue with one of the cars. It was quickly resolved. Eric made the finance part of the purchase transparent and easy. Overall, a wonderful experience! More

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Outstanding service as usual We have been working with the BMW for many years. Without exception, our experience has always been first rate. Rick and Paul make the buying experien We have been working with the BMW for many years. Without exception, our experience has always been first rate. Rick and Paul make the buying experience fun. True professionals that really know how to provide great customer service. Susan is also a real pro and helps you learn all about your new car. More

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My experience was wonderful . This dealership is friendly honest and fair. I highly recommend them. They tried to save me money and were very fair on my trade in . They are very tr This dealership is friendly honest and fair. I highly recommend them. They tried to save me money and were very fair on my trade in . They are very trusting. More

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Hassel free & excellent customer service! The team at the BMW store make sure that your purchase is hassel free! This is my third BMW from them and it is always a pleasure. You get the complet The team at the BMW store make sure that your purchase is hassel free! This is my third BMW from them and it is always a pleasure. You get the complete package with service to finance to sales. Great job Dean, Jonathan, Joe (service advisor), and Eric (finance)!! More

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Extraordinary BMW dealership We've just taken delivery of the fifth BMW we've purchased over the years from The BMW Store. Recommend this dealership unreservedly. The New Car Sale We've just taken delivery of the fifth BMW we've purchased over the years from The BMW Store. Recommend this dealership unreservedly. The New Car Sales and Service Departments are world class - from the general manager of New BMW Sales (Ric Koresky), our long-standing BMW Client Advisor (Dean Stathes), BMW Genius (Susan Ward) and Finance Manager (Eric Fender). They genuinely have earned our complete trust. Each is expert, responsive, and accountable. They are trustworthy "straight-shooters". As in our past transactions at The BMW Store, our just-concluded new car sales process was efficient and pleasant In addition, an important consideration for us has been the quality and professionalism of the Service Department, including our Service Advisor (Matt Carelock). Collectively, the team at The BMW Store has made buying, owning and caring for our BMWs as excellent and reassuring a process as one could hope for! They are the best! More

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Easy and Smooth! This is my third BMW! Love my new car and all it's new features. The entire staff continues to exceed expectations and that is why we continue to co This is my third BMW! Love my new car and all it's new features. The entire staff continues to exceed expectations and that is why we continue to come back to the BMW Store. More

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With Ease! The whole transaction was very fluid, easy and fair. Paul and the team were able to work test drives into my schedule and we were able to negotiate te The whole transaction was very fluid, easy and fair. Paul and the team were able to work test drives into my schedule and we were able to negotiate terms very easily using multiple ways of communication. More

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