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Eric Laurendeau
Eric Laurendeau at Honda of the Avenues

Eric Laurendeau | Page 9

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.8
253 Reviews

Dealership Experience

4 yrs, 6 mos

4.8

253 Reviews

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253 Reviews of Eric Laurendeau

July 11, 2025

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Employee Rating

Very professional , great communication, timely, I had no issues and a great service experience at the dealership More

by JS622
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Recommend Dealer
Yes
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Jul 14, 2025

Honda of the Avenues responded

Thank you so much for the kind words! We're glad to hear you had a great experience with our team. We truly appreciate your support and hope to see you again for your next service visit!

June 30, 2025

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we received excellent service from Eric, he reviewed our previous work orders and helped plan what work was needed. More

by ldwilliams24
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Recommend Dealer
Yes
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Jun 30, 2025

Honda of the Avenues responded

Thank you for your feedback! We're happy to hear Eric provided excellent service and helped plan your vehicle’s maintenance. We appreciate your trust in us!

June 26, 2025

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Worst service iver ever recieved. Will be notifying everyone i know to never use tjis location. More

by rikkisnewperspective
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Workmanship
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Recommend Dealer
No

Other Employees Tagged: Linda Ganser

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Oct 19, 2025

Honda of the Avenues responded

We’re very sorry to hear about your experience. This is not the level of service we aim to provide. Please contact our management team, so we can address your concerns and work toward a resolution.

June 17, 2025

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From start to finish everything was extremely professional! work was finished in a timely manner. More

by morales_kerri
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Recommend Dealer
Yes
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Oct 19, 2025

Honda of the Avenues responded

Thank you for your feedback! We’re glad everything went smoothly and your service was completed in a timely manner.

June 03, 2025

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over booking on appointments. 9am appointment for 45mn work order. my car finally went in to the garage at 11am release at 12pm.waiting time to long More

by lazardo.jax
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Workmanship
Service Time
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Recommend Dealer
No
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Oct 17, 2025

Honda of the Avenues responded

We sincerely apologize for the long wait during your service visit. We understand how frustrating overbooking and delays can be, and we appreciate your feedback. We’ll review our scheduling process to help improve wait times for future appointments.

June 01, 2025

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Employee Rating

Eric is always there to help with my car and does a top notch job of explaining what I need for my car and he has never steered me wrong. He is very professional. I have recommended him to several friends. More

by sklanglois1943
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Recommend Dealer
Yes
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Oct 17, 2025

Honda of the Avenues responded

Thank you for your kind words! We’re thrilled to hear Eric provides knowledgeable, professional, and trustworthy service. We appreciate your recommendations and continued support!

May 25, 2025

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Friendly knowledgeable people. Oil change, tire rotation and wheel alignment completed within estimated time. Great experience. More

by FMBAIL_76
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Recommend Dealer
Yes
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Oct 17, 2025

Honda of the Avenues responded

Thank you for your feedback! We’re glad our team provided friendly, knowledgeable service and completed your maintenance within the estimated time. We appreciate your support!

May 23, 2025

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Employee Rating

They finished the work within the amount of time they estimated. 2.5 hours for oil & filter change and transmission fluid change More

by sherilivengood
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Recommend Dealer
Yes
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Oct 17, 2025

Honda of the Avenues responded

Thank you for your feedback! We’re glad our team was able to complete your service within the estimated time. We appreciate your trust and support!

May 10, 2025

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Eric, provided a trust bond, reassurance and confidence that was lost when several employees/ friends left the dealership More

by jgalfano
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Recommend Dealer
Yes
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May 10, 2025

Honda of the Avenues responded

We are happy to hear that Eric was able to build trust and reassurance and we hope you continue to see that relationship grow during your future visits.

May 10, 2025

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Employee Rating

Great service and Eric is very efficient in helping you with all your needs .highly recommend Honda at the avenues More

by feistybuttz70
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Workmanship
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Recommend Dealer
Yes
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May 10, 2025

Honda of the Avenues responded

Thank you for your business and we are glad to hear that Eric provided you with efficient service during your last visit.

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