Erich Beasley | Page 4

We are consistently impressed by the total customer service excellence. The level of service goes well above professional to authentic caring. Interactions with MBoTW’s team members like Mark Escobar i service excellence. The level of service goes well above professional to authentic caring. Interactions with MBoTW’s team members like Mark Escobar in service and Erich Beasley in sales have earned our loyalty. More

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Dear David Gonzales, I just wanted to write you a quick note to thank you for your honesty, dedication and for going above and beyond while helping me customize, order, and selling me my Mercedes GT quick note to thank you for your honesty, dedication and for going above and beyond while helping me customize, order, and selling me my Mercedes GT 43 AMG on Tuesday. Thank you so much for answering all of my questions honestly, and making that multi-hour process to help me. You made it not as painful as it otherwise could have been. I'm happy with the car I purchased, and the purchase price was so very reasonable. Special thanks for helping with the logistics to getting my personal car home as I drove my new car home. You can be sure that if I have any friends looking to purchase in the future, I'll be sending them to Mercedes-Benz of the Woodlands, and telling them to ask for David Gonzales. Thanks again. More

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What an AMAZING team! What an AMAZING culture! Family-like, and so helpful, honest, knowledgeable and understanding of one's needs. Thank you for a 100% 5 star A+ car b What an AMAZING culture! Family-like, and so helpful, honest, knowledgeable and understanding of one's needs. Thank you for a 100% 5 star A+ car buying experience. And a special THANKS to David and Paula. G. More

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Nina did an excellent service for both m and my daughter who also bought a car who also bought a car More

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Team Erich & Nina are my family's personal rockstars. Second vehicles with them. Had the location opened earlier, they would be our 7th and ONLY Mercedes dealer! Nina cares very much about every person s Second vehicles with them. Had the location opened earlier, they would be our 7th and ONLY Mercedes dealer! Nina cares very much about every person she meets and treats you as if you are buying a Maybach no matter what price point you are at. She made me feel very special and cared about every aspect of our transaction and continued to be patient and detail oriented. More

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Nina went above and beyond to show me the car I was interested in. She sent me numerous videos of the car before I even arrived. You can tell that she values every customer that walks through the door. interested in. She sent me numerous videos of the car before I even arrived. You can tell that she values every customer that walks through the door. Her and Erich made an amazing deal, and didn’t waste my time. I highly recommend dealing with them if you want to make a purchase. More

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Always takes great care of us. Quick, professional service and a fantastic waiting area with everything you could ask for Quick, professional service and a fantastic waiting area with everything you could ask for More

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Friendly staff. Great customer service. Feel like we got a fair deal on a car. Great customer service. Feel like we got a fair deal on a car. More

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I have bern going to MBITW for over 5 years. They are servicing our two Mercedes. The service advisor Richard M. Always takes good care of us. No surprises!! Sales Manager, Eric always greets They are servicing our two Mercedes. The service advisor Richard M. Always takes good care of us. No surprises!! Sales Manager, Eric always greets us too!! More

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I've been a customer of MBOTW now for 6 years. I have purchased 3 vehicles from them, S550, GLE350, and GLC300. These are, of course, exceptional vehicles. What makes them even better is the de I have purchased 3 vehicles from them, S550, GLE350, and GLC300. These are, of course, exceptional vehicles. What makes them even better is the dealership. How often can you say that you enjoy going in for a maintenance service appointment? I look forward to it. Not only am I assured of having exceptional service performed, I enjoy speaking with the the service advisors, walking the showroom, chatting with people I have know for years, catching up with Tom, and having a coffee and a snack. My service experience has been 100% consistent, not 99%, 100%. I will never go anywhere else. Oh, the free car washes bring me back regularly. Great place. More

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