Erich Beasley | Page 3

I have bern going to MBITW for over 5 years. They are servicing our two Mercedes. The service advisor Richard M. Always takes good care of us. No surprises!! Sales Manager, Eric always greets They are servicing our two Mercedes. The service advisor Richard M. Always takes good care of us. No surprises!! Sales Manager, Eric always greets us too!! More

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I've been a customer of MBOTW now for 6 years. I have purchased 3 vehicles from them, S550, GLE350, and GLC300. These are, of course, exceptional vehicles. What makes them even better is the de I have purchased 3 vehicles from them, S550, GLE350, and GLC300. These are, of course, exceptional vehicles. What makes them even better is the dealership. How often can you say that you enjoy going in for a maintenance service appointment? I look forward to it. Not only am I assured of having exceptional service performed, I enjoy speaking with the the service advisors, walking the showroom, chatting with people I have know for years, catching up with Tom, and having a coffee and a snack. My service experience has been 100% consistent, not 99%, 100%. I will never go anywhere else. Oh, the free car washes bring me back regularly. Great place. More

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We had a great experience purchasing our used 2018 MB GLC-300 from this dealership. The salespeople who helped us were friendly, knowledgeable, and did not resort to high-pressure tactics. We received a GLC-300 from this dealership. The salespeople who helped us were friendly, knowledgeable, and did not resort to high-pressure tactics. We received a fair price for our trade-in, and the vehicle we purchased was fairly priced. The finance manager, Arturo Gutierrez, really went above and beyond to get us an excellent interest rate. This really stood out in my mind, so we will definitely return to MB of The Woodlands for our next vehicle purchase. More

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MBOTW hands down has the best service I ever received from a car dealership. I recently purchased my third vehicle from MBOTW mainly based on the fact that their service is so outstanding. I recommend from a car dealership. I recently purchased my third vehicle from MBOTW mainly based on the fact that their service is so outstanding. I recommend purchasing the prepaid maintenance contract. Saves you a little money and there is no better place to take your vehicle for service. Additionally, In these times of low inventory on vehicles my sales person worked with me to find the best SUV for my needs and kept me up to date on its delivery. He called the moment it rolled off the truck. By afternoon I was on my way. Very efficient. Gave me a fair price for my trade-in as well. I highly recommend MBOTW. More

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Awesome experience from service Valets, to service managers to sales team. This group delivers a very fast, friendly and efficient service and sales experience. managers to sales team. This group delivers a very fast, friendly and efficient service and sales experience. More

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Always friendly and courteous. Very professional and get the job done right. A pleasure to work with, I highly recommend. Very professional and get the job done right. A pleasure to work with, I highly recommend. More

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Best salesperson ever. She came in on her day off. And stayed 2 hours after location closed. And 90 mins after they closed when I picked up the card and patiently expla She came in on her day off. And stayed 2 hours after location closed. And 90 mins after they closed when I picked up the card and patiently explained everything in detail to me. She’s awesome. Love her ! More

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Sam and everyone involved in helping us find and purchase our vehicle were friendly, knowledgeable, and helpful. We did not feel pushed or obligated to make our purchase and I like that! our vehicle were friendly, knowledgeable, and helpful. We did not feel pushed or obligated to make our purchase and I like that! More

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Katherine was amazing to work with through the whole process. She was very responsive and intentional about getting us the right vehicle. She paid attention to small details that made a huge differenc process. She was very responsive and intentional about getting us the right vehicle. She paid attention to small details that made a huge difference. When we went to pick up the car with our daughter she had a huge bow on it. She also made a cool video of the car as well. She went over and above in every way! She was truly outstanding! We are so grateful! Thank you, Katherine! Erich, her sales manager was also very helpful and easy to work with. He went over and above as well. More

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🤗Katherine is not only an amazing and outstanding salesperson but she is a beautiful Lady! She was so caring, courteous and professional! Manager Michael and Finance Manager Paula will put in the wor salesperson but she is a beautiful Lady! She was so caring, courteous and professional! Manager Michael and Finance Manager Paula will put in the work for you to get you in the car thar you want! They were so awesome! Erich will always be informative, friendly and very well dressed when you see him. Shop here! This dealership will go over, above and beyond to get your deal done! My husband and I had the best experience at this dealership! Everyone was so very nice to us. Katherine we will be back to see you when we buy our next Mercedes. Thanks again for your untiring exceptional service you gave us! More

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