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Erik Due

Overview Reviews (320) Inventory (192)

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Erik Due

Erik Due | Page 9

Service Advisor - Lexus Master Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

I am a huge Lexus advocate and my favorite vehicles in our fleet are the Lexus GSF & LC Convertible!

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4.9

320 Reviews

I am a huge Lexus advocate and my favorite vehicles in our fleet are the Lexus GSF & LC Convertible!

Overview Reviews (320) Inventory (192)

Dealership Experience

7 yrs, 4 mos

Industry Experience

9 yrs, 3 mos

Specialties & Trainings

ASE Certified Service Consultant

Lexus Master Certified

4.9

320 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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320 Reviews of Erik Due

July 12, 2024

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Employee Rating

Erik Due and his team were nothing but simply amazing! I showed up two hours late for my appointment .Eric had my dash cam fixed in no time at all. He kept me updated the whole time they were working on i I showed up two hours late for my appointment .Eric had my dash cam fixed in no time at all. He kept me updated the whole time they were working on it. Eric had me in and out in under 40 minutes. Dash cam is now working as it should. I can't thank them enough. I will defiantly be back to service my Lexus with Eric Due and his team of friendly experts. More

by Dave

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Hill

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Jul 12, 2024 -

Jim Hudson Lexus responded

Dave, we're delighted to hear that Erik and the team at Jim Hudson Lexus of Columbia provided such efficient and friendly service. Thanks for sharing your experience!

July 08, 2024

Dealership Rating

Employee Rating

Good customer service , personal attention to details, clean waiting area, and the snacks are awesome, top notch clean waiting area, and the snacks are awesome, top notch More

by Goodwill

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Danny Chupek, Todd Berry

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Jul 09, 2024 -

Jim Hudson Lexus responded

Thank you for highlighting the excellent service and amenities at Jim Hudson Lexus of Columbia! We're delighted to hear that our team made your visit enjoyable.

July 06, 2024

Dealership Rating

Employee Rating

Car drove smoothly after service. Eric was nice . Waiting areas was nice and clean and also bathrooms Eric was nice . Waiting areas was nice and clean and also bathrooms More

by rmack_59@yahoo.com

Recommend Dealer

Yes

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Jul 08, 2024 -

Jim Hudson Lexus responded

Thank you for sharing your experience! We're glad to hear that Eric and the team at Jim Hudson Lexus of Columbia provided excellent service and maintained a clean environment. Safe travels ahead!

July 02, 2024

Dealership Rating

Employee Rating

Very easy to talk with I had a issue with my sensor on the back of my car and He made sure that he would look into that and he also had it corrected the back of my car and He made sure that he would look into that and he also had it corrected More

by MsDebra

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 03, 2024 -

Jim Hudson Lexus responded

Debra, we're glad to hear that our team at Jim Hudson Lexus of Columbia could resolve the issue with your sensor and make the process easy for you. Thanks for sharing!

June 29, 2024

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Employee Rating

Erik at Jim Hudson was professional and responsive. This is a great dealership to buy from or for service This is a great dealership to buy from or for service More

by Randy

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 01, 2024 -

Jim Hudson Lexus responded

Randy, we're delighted to hear that Erik provided you with professional and responsive service at Jim Hudson Lexus of Columbia. Thanks for the great feedback!

June 28, 2024

Dealership Rating

Employee Rating

Keeps me informed and on schedule with maintenance. Uses text and e mails. Also reminder calls. Uses text and e mails. Also reminder calls. More

by Fjosmith

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Hamilton

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Jun 30, 2024 -

Jim Hudson Lexus responded

Thanks for sharing your positive experience and leaving Jim Hudson Lexus of Columbia a five-star review!

June 20, 2024

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Employee Rating

Erik, thank you for your attention to detail and the excellent service you provided. Your knowledge and professionalism made me feel confident. excellent service you provided. Your knowledge and professionalism made me feel confident. More

by hjchoi78

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 21, 2024 -

Jim Hudson Lexus responded

We're delighted to hear that Erik's attention to detail and professionalism made your experience at Jim Hudson Lexus of Columbia a positive one. Thank you for sharing!

June 06, 2024

Dealership Rating

Employee Rating

Eric was our Service Rep. and he took excellent care of our Lexus and provided important information to be mindful for future maintenance. He was very professional and courte and he took excellent care of our Lexus and provided important information to be mindful for future maintenance. He was very professional and courteous. Highly recommend him. More

by Kfrierson114

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 06, 2024 -

Jim Hudson Lexus responded

Thank you for the high recommendation! We're glad to hear Eric provided excellent service and valuable information at Jim Hudson Lexus of Columbia. We appreciate your support!

May 18, 2024

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Employee Rating

Friendly, knowledgeable staff. Very clean dealership. Very kind staff. Love this dealership. Good job everyone Very clean dealership. Very kind staff. Love this dealership. Good job everyone More

by Sweet Tee

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 20, 2024 -

Jim Hudson Lexus responded

We're delighted to know you had a great experience at Jim Hudson Lexus of Columbia! Your kind words about our friendly and knowledgeable staff mean the world to us. Thank you for your support, we look forward to seeing you again soon!

May 11, 2024

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Employee Rating

Very efficient and prompt. Also informative as to how automobile operated. Thank you very much. Also informative as to how automobile operated. Thank you very much. More

by Parkerbwebb

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 13, 2024 -

Jim Hudson Lexus responded

Parker, thank you for leaving Jim Hudson Lexus of Columbia a five-star review! We appreciate your business and kind regards.

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