"I communicated quite a bit this time with Jason and my..."
- VALERIE.WARD Verified Customer
I communicated quite a bit this time with Jason and my vehicle needed major work thanks to all the potholes in the road. Jason was very informative and extremely nice to work with.
My usual service rep is Evin Calderon who is just phenomenal! He always greets me with enthusiasm and has such a kind-hearted way about representing Toyota. He is definitely one of the best!!
Kathleen, thank you for the positive five-star review! We're so pleased to know you had such a great experience at our dealership and we look forward to seeing you again soon!
February 26, 2021
"Service is excellent, friendly and professional. I have..."
- JonAnn Verified Customer
Service is excellent, friendly and professional. I have bought two Toyotas there since we have lived in Fishkill (seven years) and have been having the cars serviced at DCH Wappingers Falls Toyota all that time. Because of the COVID-19 pandemic, they actually picked my car up, took it in for service, and delivered it back to me when it was done. Very convenient and very reasonable price. Thanks.
We truly appreciate your kind words and your loyalty to our dealership over the years! We're so pleased our team was able to provide you with exceptional service and we look forward to seeing you again soon!
February 19, 2021
"Always a great experience taking my Toyota to Wappingers!..."
- jimp6 Verified Customer
Always a great experience taking my Toyota to Wappingers! Great and fast service. Completely satisfied! Pleasent! The price was right and as a matter of fact free!
Thank you for your excellent feedback, Jim! We truly appreciate your kind words regarding your recent experience with us!
February 15, 2021
"Evin in service was extremely attentive and addressed all..."
- T SUTTER Verified Customer
Evin in service was extremely attentive and addressed all of my concerns and showed exceptional customer service. My vehicle was ready in a timely fashion and Evin explained everything that was performed on my vehicle to me.
We truly appreciate you taking the time to provide such great feedback! We're so happy Evin could assist you and provide you with excellent service!
February 15, 2021
"fast efficient ready before estimated time. everyone..."
- adjuster9 Verified Customer
fast efficient ready before estimated time. everyone friendly, waiting area quiet and comfortable but this survey a pain in the butt. I only came for service and inspection. I have no idea who helped me
Thank you for the excellent feedback regarding your recent experience with us!
January 19, 2021
"I brought the car in for an inspection. I explained that..."
- Jean Pizzola Verified Customer
I brought the car in for an inspection. I explained that the tire pressure light was staying on. I had to pay 139 dollars just to find out why . I was told that it was two sensors and if I wanted to get it fixed it was going to be 5 hundred dollars. As a senior citizen on social security . I cannot pay these prices..
Thank you for taking the time to provide your feedback. I'm sorry to hear your experience with us did not meet our five-star standard. I'd like the opportunity to speak with you. Please call me at your earliest convenience.
Fixed operations Manager
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