"A few bumps in the road... But they are committed to helping"
What started as a wonderful experience took an unfortunate negative turn. With that being said, I'm altering this review because both Chris and Rodney had and have a commitment to rectifying any problem. I contacted them about my issues and was able to talk about it to come to a positive conclusion.
William Oltz in the Service Dept was very friendly and helpful! Mark Duncan was great too! I would highly recommend this dealership! We bought our new CRV there and love it. The staff and service are superb!!!
The staff was very professional and made buying a new car as enjoyable and as easy as possible. Honda of Cleveland also has an excellent reputation in Hamilton and Bradley counties. I appreciated Julia’s expertise about the Honda as well as her ability to deal positively with the customer.
I have always recieved excellent service from the service department, management, sales department and finance department. I will and have recommended Honda of Cleveland to all my friends/family who are looking for a new vehicle. Keep up the great work!
The experience at Honda Cleveland from the moment we arrived until we left was excellent. Everyone made us feel welcome and we at no time felt pressured or intimated. J D, Rodney and Brandon were a pleasure to work with. J D explained all aspects of our new Honda Accord electronics and was patient with questions. Rodney made us the best deal we could ask for and Brandon explained the finance side in a way that was easily understood. I would not hesitate to purchase another vehicle from Honda Cleveland and look forward to recommending them to everyone I know.
Although we never met Faith Brookshire we spoke with her on the phone before arriving. She put everything in motion to make our purchase a breeze.