Fernando Lema-Hasing | Page 3

Dominique was a pleasure to work with in leasing my 330i xDrive. The entire dealership is incredibly professional, but Dominique made getting a new car very easy. I was in and out of the dealership in 2 hou xDrive. The entire dealership is incredibly professional, but Dominique made getting a new car very easy. I was in and out of the dealership in 2 hours, from start to finish. Anyone that's purchased/leased a new car knows that you can be there for over 8 hours sometimes. To be able to get the entire process done in a quarter of the usual time is unreal. I wouldn't have believed it was possible if I didn't experience it myself. Fernando in Service is also incredible. He's a no-nonsense, customer first representative. You need something? Already taken care of. On the day I drove my car off the lot, I got a flat (I know, right!?). Fernando got me a tire in the next day. I was able to get my car back before I even needed a loaner, even though the option was there, of course. This dealership makes me feel like I'm their number one customer, no matter what. I can't say enough positive things. HIGHLY recommend. More

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BMW of Freehold makes the car buying experience easy. Monica is the best to work at BMW of Freehold. She puts her clients interests first! Monica is the best to work at BMW of Freehold. She puts her clients interests first! More

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Another great experience with BMW of Freehold. Thank you to Dori, Orville and Russ for working with us on our new X5 lease. You guys are the best. to Dori, Orville and Russ for working with us on our new X5 lease. You guys are the best. More

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Monica is an absolute pleasure to deal with. I have never been happier. I have already recommended her to my friends. She is professional and on top of everything. never been happier. I have already recommended her to my friends. She is professional and on top of everything. More

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Mark Eustice and Nick Lichaa had gone over and beyond their customer service in providing me with a beautiful new car and taking in my previous vehicle which I had major constant problems with. From the their customer service in providing me with a beautiful new car and taking in my previous vehicle which I had major constant problems with. From the moment of greeting me and just through the whole sales process, they were very professional, comforting, and made me feel as part of their family/friend. They did not at all act like sales people. Mark gained my trust and gave me confidence in the vehicle he was presenting to me. His vehicle knowledge was amazing and was able to answer every question I had. He was very patient with me and made himself always available as I had to wait for about 3 weeks to fix my current vehicle at the time in order to be able to trade it in for the new vehicle. His manager Nick personally called me himself to check up on me and give me updates. These men really went out of their way to make sure I was happy and made sure I wasn’t going to go elsewhere to purchase my car. I felt important and cared for. Russ Gayetsky helped finalized the deal. I love this guy too. He originally helped me with my previous vehicle and has always been helpful throughout the years. Today, I am now a proud owner of the new BMW Convertible M8 2020. I’d like to also thank Tony, Greg, Fernando, and Justine at the Service Department. They all deserve a 5 Star rating too! You guys make a great team! I thank you from the bottom of my heart for your continued assistance and newly found friendship. You guys ARE THE BEST!! I hope you guys get a raise now... You all deserve it! ~ JHON-JHON More

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Sales and Finance review My experience with sales an finance has been great. Have had a few issues with Customer Service in the past with my prior BMW 328i. My experience with sales an finance has been great. Have had a few issues with Customer Service in the past with my prior BMW 328i. More

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Tyler was amazing to work with from start to finish. He found the exact truck I was looking for and made the entire trade in process completely seamless. The level of customer service was beyond! Tyler was found the exact truck I was looking for and made the entire trade in process completely seamless. The level of customer service was beyond! Tyler was so thoughtful in preparing my new X3, setting programs and features that were in my previous model. I would highly recommend working with Tyler if you’re in the market for a BMW. More

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Wonderful!!!! Absolutely amazing!! I really can't say enough about how great this service department is!!! They really take care of their customers. I found a na Absolutely amazing!! I really can't say enough about how great this service department is!!! They really take care of their customers. I found a nail in my tire yesterday morning as I was about to take my kids to a doctors appointment. I called Greg and went right to the dealership. They immediately took my car, got me a loaner, and fixed everything. Greg is by far the best service advisor he is so helpful and always takes care of me. I wouldn't buy a BMW anywhere else!! More

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beyond a car sale Great guys to work with for your next car. Fully supportive not just for the sale of the car (the easy part) but also after sales service (the most im Great guys to work with for your next car. Fully supportive not just for the sale of the car (the easy part) but also after sales service (the most important). Highly recommended. More

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Extremely smooth and easy process. I worked with Nick and he helped me find a car with my desired options. Not only was he informative, but always easy to get a hold of should I had any I worked with Nick and he helped me find a car with my desired options. Not only was he informative, but always easy to get a hold of should I had any further questions. Overall, the entire sales process was extremely smooth and hassle free. Nick never pressured me into a sale like many other dealerships, he truly cares about his customers. More

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