Finance Department | Page 23

I had the best car-buying experience of my life at Subaru of Jacksonville with Juan Hernandez. He listened to me and patiently answered all my questions. Even though I didn’t buy the vehicle until the secon of Jacksonville with Juan Hernandez. He listened to me and patiently answered all my questions. Even though I didn’t buy the vehicle until the second time I visited the dealership he was never pushy or impatient. I was overwhelmed by the level of customer service I received. He even synced my phone to the car and made sure I had the driver’s seat and my mirrors perfectly adjusted for a comfortable and safe trip home. I can not recommend this dealership and Juan highly enough. When they say, “Welcome to the family,” they really mean it. More

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Had a great experience at Subaru of Jacksonville. My girlfriend and I came in to purchase a used car for her and Juan was professional yet fun to work. Ryan was also knowledgeable and great to work with girlfriend and I came in to purchase a used car for her and Juan was professional yet fun to work. Ryan was also knowledgeable and great to work with. Overall we were extremely satisfied with our experience at the dealership. More

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Awesome car buying experience! No pressure sales in person and negotiated price through email. It was a pleasurable car buying experience. Went to another Subaru dealer in town and No pressure sales in person and negotiated price through email. It was a pleasurable car buying experience. Went to another Subaru dealer in town and they wanted to do the standard back and forth price with the manager. Ugh! Mark Minter was great at Subaru Of Jax!! We love our Forester!! More

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Excellent sales experience. Salesperson John Pitts was best I’ve ever known. The dealership was amazing in the way the deal was made. They made the whole process pleasant and not stressful in anyway. I best I’ve ever known. The dealership was amazing in the way the deal was made. They made the whole process pleasant and not stressful in anyway. I love my Subaru, the commercial is true! Drive a Subaru you’ll buy a Subaru. Only thing that disappoints me is I didn’t buy one sooner. More

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Great service - start to finish. Very good experience. Would recommend this dealership to others. Thorough explanations of all programs were provided by all department representatives. Would recommend this dealership to others. Thorough explanations of all programs were provided by all department representatives. More

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Buying a Subaru? Buy here. This dealership is a distance from our home but they responded to our search with a positive and considerate attitude so we paid them a visit. We work This dealership is a distance from our home but they responded to our search with a positive and considerate attitude so we paid them a visit. We worked with a salesperson who may not have had all of the answers but then again most salespeople don't. This salesperson had no problem taking the time to get the answers. She was very careful to make sure she informed us of all of the benefits of owning and driving a Subaru. We went out with the idea that we would be buying a Subaru Outback and with her help we did buy a 2020 Subaru Outback. Everyone that we encountered at the dealership was pleasant and courteous. Happy to have left with our new car. Our thanks to you Sarah Burns and best of luck to you. Elizabeth and Phil More

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Absolutely the best experience I’ve had buying a new car from this dealership and my sales agent Jerry Johnson. No pressure anywhere as they just laid out my options and I could opt in or out without any qu from this dealership and my sales agent Jerry Johnson. No pressure anywhere as they just laid out my options and I could opt in or out without any questions or pressure from the sales agent not the financial closer AJ. All my decisions! Try them. It’s a different world of a car buying experience. Guaranteed! I’m a happy camper in my new Subaru Forester! 🤗👍 More

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Thanks to Salesperson Sabino Martinez I could not be more delighted with the assistance that I received from Salesperson Sabino Martinez at Subaru of Jacksonville. He went beyond the call I could not be more delighted with the assistance that I received from Salesperson Sabino Martinez at Subaru of Jacksonville. He went beyond the call of duty. He is a great asset to the organization. More

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Great first dealership experience After 7 years of driving my Acura SUV it was time to purchase a newer car. I went to several dealerships, but Subaru of Jax worked with me the best. M After 7 years of driving my Acura SUV it was time to purchase a newer car. I went to several dealerships, but Subaru of Jax worked with me the best. My brother purchased a WRX in 2018 from this dealership, so I trusted his reccomendation. Unlike a few dealerships they were accomodating, and not "pushy". Sabino is a great guy to work with- straight to the point and able to answer any questions I had. Friendly, helpful, and honest while helping me find my next vehicle. Also the gentleman that helped me with financing was straightforward in letting me know what options were available and signing the paperwork took less than 15 min. I haven't had the car for a full week yet, but my Subaru legacy has already won me over. The mpg alone is a major savings on gas, and I love the way the AWD handles. I am very happy with my purchase and my experience at Sojax! More

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An excellent Dealership! Customer satisfaction and excellent service are their goal. Never any pressure during sales process. Knowledgable sales force. Especially Nando DiPasquale. Efficient, court excellent service are their goal. Never any pressure during sales process. Knowledgable sales force. Especially Nando DiPasquale. Efficient, courteous service personnel. We wouldn't deal anywhere else. More

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