Frank Ferguson
Frank Ferguson at Joe Machens Capital City Ford

Frank Ferguson

Acquisition Specialist

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

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5.0
14 Reviews
5.0

14 Reviews

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14 Reviews of Frank Ferguson

December 13, 2025

Dealership Rating
Employee Rating

Great people, amazing customer service! Took a little longer than anticipated but definitely worth it. More

by amara.galvan218
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gross, Shane Jackson

Dec 13, 2025

Joe Machens Capital City Ford responded

Thanks for your feedback on your recent visit to Joe Machens Capital City Ford. It's great to hear that we were able to assist you and that you had such a positive experience.

December 06, 2025

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Employee Rating

One of the best car buying experience we have ever had. We found the car the night before and went to look at it. We told them we were there just looking cause we didn’t have enough time before having to b More

by bartellh2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaden Keller

Dec 06, 2025

Joe Machens Capital City Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 04, 2025

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Employee Rating

Great overall experience, everyone was very friendly and professional. I would recommend Joe Machens to anyone asking. More

by midmoagair
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Josh Hubbard

Dec 04, 2025

Joe Machens Capital City Ford responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

November 21, 2025

Dealership Rating
Employee Rating

Keith and the team were very helpful with any questions I had and they made the purchasing process a breeze. Would definitely recommend Machens Ford! More

by k&ballison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 24, 2025

Joe Machens Capital City Ford responded

Thank you for choosing Joe Machens Capital City Ford. Your feedback and rating mean a lot to us. We're glad Keith and our team were able to help, and we hope to see you again!

November 14, 2025

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I am so happy I came to this dealership. The service was outstanding, and everyone answered my questions and were helpful. I will definitely be back for my next car! More

by JoanJohnsonOzarks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Jackson , Jaden Keller

Nov 14, 2025

Joe Machens Capital City Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 12, 2025

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Employee Rating

Thomas and Frank were both very helpful. The buying process was painless and fairly fast as well. Would recommend Capital City Ford! More

by jblackwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Jackson , Thomas Barker

Nov 12, 2025

Joe Machens Capital City Ford responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Joe Machens Capital City Ford!

November 12, 2025

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Employee Rating

Easy to communicate with. No hassle process! Excellent service and detailed communications on all questions and concerns. More

by ianverts55
Recommend Dealer
Yes

Other Employees Tagged: Frank Ferguson

Nov 12, 2025

Joe Machens Capital City Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 08, 2025

Dealership Rating
Employee Rating

Tom was very responsive - even coordinated a virtual sale on his day off. Tom was very helpful More

by ashmelbates
Recommend Dealer
Yes

Other Employees Tagged: Frank Ferguson

Nov 09, 2025

Joe Machens Capital City Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Machens Capital City Ford.

November 07, 2025

Dealership Rating
Employee Rating

Always a great car, solid deal, and smooth sales process with Capital City Ford & Josh Hubbard the “croc star.” More

by JD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 07, 2025

Joe Machens Capital City Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 06, 2025

Dealership Rating
Employee Rating

Great group of folks. Pleasure to work with Appreciate all the attention and help in finding us the car we wanted More

by soberkrom
Recommend Dealer
Yes

Other Employees Tagged: Frank Ferguson

Nov 06, 2025

Joe Machens Capital City Ford responded

Here at Joe Machens Capital City Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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