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Frank Ferguson

Overview Reviews (11) Inventory (424)

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Frank Ferguson

Sales Manager

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

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5.0

11 Reviews

Overview Reviews (11) Inventory (424)

5.0

11 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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11 Reviews of Frank Ferguson

November 21, 2025

Dealership Rating

Employee Rating

Keith and the team were very helpful with any questions I had and they made the purchasing process a breeze. Would definitely recommend Machens Ford! had and they made the purchasing process a breeze. Would definitely recommend Machens Ford! More

by k&ballison

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Judy Obermeyer, Christian Connite, Keith Schoolfield

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Nov 24, 2025 -

Joe Machens Capital City Ford responded

Thank you for choosing Joe Machens Capital City Ford. Your feedback and rating mean a lot to us. We're glad Keith and our team were able to help, and we hope to see you again!

November 14, 2025

Dealership Rating

Employee Rating

I am so happy I came to this dealership. The service was outstanding, and everyone answered my questions and were helpful. I will definitely be back for my next car! The service was outstanding, and everyone answered my questions and were helpful. I will definitely be back for my next car! More

by JoanJohnsonOzarks

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jaden Keller, Shane Jackson

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Nov 14, 2025 -

Joe Machens Capital City Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 12, 2025

Dealership Rating

Employee Rating

Thomas and Frank were both very helpful. The buying process was painless and fairly fast as well. Would recommend Capital City Ford! The buying process was painless and fairly fast as well. Would recommend Capital City Ford! More

by jblackwell

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Thomas Barker, Shane Jackson

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Nov 12, 2025 -

Joe Machens Capital City Ford responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Joe Machens Capital City Ford!

November 12, 2025

Dealership Rating

Employee Rating

Easy to communicate with. No hassle process! Excellent service and detailed communications on all questions and concerns. No hassle process! Excellent service and detailed communications on all questions and concerns. More

by ianverts55

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Ferguson

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Nov 12, 2025 -

Joe Machens Capital City Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 08, 2025

Dealership Rating

Employee Rating

Tom was very responsive - even coordinated a virtual sale on his day off. Tom was very helpful on his day off. Tom was very helpful More

by ashmelbates

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Ferguson

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Nov 09, 2025 -

Joe Machens Capital City Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Machens Capital City Ford.

November 07, 2025

Dealership Rating

Employee Rating

Always a great car, solid deal, and smooth sales process with Capital City Ford & Josh Hubbard the “croc star.” with Capital City Ford & Josh Hubbard the “croc star.” More

by JD

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tom Stegeman, Josh Hubbard, Shane Jackson

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Nov 07, 2025 -

Joe Machens Capital City Ford responded

November 06, 2025

Dealership Rating

Employee Rating

Great group of folks. Pleasure to work with Appreciate all the attention and help in finding us the car we wanted Pleasure to work with Appreciate all the attention and help in finding us the car we wanted More

by soberkrom

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Ferguson

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Nov 06, 2025 -

Joe Machens Capital City Ford responded

Here at Joe Machens Capital City Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 29, 2025

Dealership Rating

Employee Rating

The dealer was very cooperative and easy to deal with. They satisfied our concerns with issues and took care of them. They satisfied our concerns with issues and took care of them. More

by Edbier

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Thomas Barker, Josh Woodruff, Josh Jones

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Oct 29, 2025 -

Joe Machens Capital City Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

October 25, 2025

Dealership Rating

Employee Rating

Excellent customer service and a pleasant car shopping experience. Thomas was professional and worked to get what we were looking for without being overly pushy. Very happy with our experience. experience. Thomas was professional and worked to get what we were looking for without being overly pushy. Very happy with our experience. More

by Rkbschrage

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Thomas Barker, Shane Jackson

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Oct 25, 2025 -

Joe Machens Capital City Ford responded

Thank you so much for choosing Joe Machens Capital City Ford! Please let us know if we can be of any more assistance.

October 17, 2025

Dealership Rating

Employee Rating

They were friendly and helpful finding us a truck to fit our budget Mike.,Shane. Frank and Josh all went out of their way to assist us in any way they could our budget Mike.,Shane. Frank and Josh all went out of their way to assist us in any way they could More

by Tannya.newberry71

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Gross, Shane Jackson, Josh Woodruff

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Oct 19, 2025 -

Joe Machens Capital City Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joe Machens Capital City Ford!

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