Frank Kern
Frank Kern at Scranton GMC of Vernon

Frank Kern

Service Advisor

Scranton GMC of Vernon

777 Talcottville Rd
Vernon, CT 06066

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4.7
248 Reviews

Industry Experience

14 yrs, 5 mos

4.7

248 Reviews

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248 Reviews of Frank Kern

January 18, 2026

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Employee Rating

Oil change at Scranton Motors is always Convenient with a good price with a nice customer service lodge and coffee. More

by pjw1950
Service Price Transparency
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Recommend Dealer
Yes

January 14, 2026

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Frank is very honest and you can tell he cares about his customers. I've always had good experiences at Scranton motors, which is why I keep coming back. My husband bought a truck in 1980 and I just sold it More

by Sandrasutyla1
Recommend Dealer
Yes

Other Employees Tagged: Frank Kern

January 07, 2026

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Employee Rating

Well treated by all. Done They were informative and explain on what to expect. Wish we had a loaner. 11days. More

by pierre8
Recommend Dealer
Yes

Other Employees Tagged: Frank Kern

January 04, 2026

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I have received the best possible service for decades on our Cadillacs. Stuart G. Rosen More

by SROSEN5432
Recommend Dealer
Yes

January 01, 2026

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Frank was very accommodating, easy to work with and friendly too! Nice to be able to drop off our vehicle the day before our appointment. More

by cat.giarrizzo
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Recommend Dealer
Yes

December 28, 2025

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I have been getting my last two vehicles serviced here for years. I like when I have an appointment they are ready to take my car in right away. They greet you by name and the service advisors are friend More

by mcnishtoni
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Recommend Dealer
Yes

Other Employees Tagged: James Krauss

December 18, 2025

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Friendly and knowledgeable staff. Went above and beyond for my first appointment with my new car. More

by nataliya_sergie
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Recommend Dealer
Yes

December 05, 2025

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Great service department. Frank is always helpful. Highly recommend them. Will always buy GM and have all my cars serviced by this group. More

by gf254@msn
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Recommend Dealer
Yes

December 04, 2025

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Great job! All issues addressed and technician was excellent I will come back again Thanks More

by SCOTT112178
Recommend Dealer
Yes

Other Employees Tagged: Frank Kern

November 30, 2025

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Employee Rating

It was my 1st time, so far impressive, they made it easy to drop off my truck and drove me to work and picked me up a few hours later.Thank you Frank you made it easy ill be back. More

by rayroy
Service Price Transparency
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Recommend Dealer
Yes
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