Frank Sinatra
Frank Sinatra at Dana Ford Lincoln

Frank Sinatra

Finance Manager

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.9
358 Reviews
4.9

358 Reviews

Write a Review

358 Reviews of Frank Sinatra

January 04, 2026

Dealership Rating
Employee Rating

It's was very good so far but we will see when I have to get a service because that's when everything changes More

by Biglouie167
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricardo

Jan 04, 2026

Biglouie167 responded

Because when your buying a car all dealerships promise you everything but once you get the car I’ve had bad experiences

Jan 04, 2026

Biglouie167 responded

I’ve never dealt with Dana yet but my friend that just bought a car from Dana said he is happy with the service

December 30, 2025

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Employee Rating

Every question was answered, every feature was explained in detail. The whole team was so helpful putting all of the pieces together. Peter in sales , Shawn in finance and Frank Sinatra. They exceeded all More

by g.likakis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pietro Masullo

December 19, 2025

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Employee Rating

They made buying out of state a very helpful quick and smooth process and experience More

by lharps83
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Recommend Dealer
Yes

December 12, 2025

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I had a very poor experience with Dana Ford. After signing all paperwork and taking delivery of my vehicle, the dealership attempted to change material terms of the deal and pressured me to retu More

by jthman94
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Jeff Beyer, Pietro Masullo

Dec 13, 2025

Dana Ford Lincoln responded

Jordan, to clarify the dealership did not change any material terms of your agreement. We actually provided you with copies of the documents you signed to provide clarity on the matter, and offered multiple ways to resolve this issue. One of them being to return the vehicle. We were just honoring our end of the agreement, as we would have expected you to do as well. If you have any questions please feel free to call at any time. 718-983-8700 x296 John Daly GSM.

Dec 13, 2025

jthman94 responded

The issue was not returning documents or seeking clarification. At the time of delivery, I was told by the salesperson that the dealership was covering all charges and that any internal discrepancies were not my responsibility. After the vehicle was delivered and the deal completed, I was contacted regarding additional charges that were never disclosed or agreed to. When I disputed those charges, I was told the alternative was to return the vehicle, despite there being no default on my part and without my consent. Since then, communication has shifted away from written correspondence and consists primarily of repeated phone calls, despite my request to keep matters in writing. I did not refuse to honor an agreement—I disputed unauthorized post-delivery charges that surfaced after the fact. My review reflects that experience so others are aware.

December 10, 2025

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Employee Rating

10 Our salesman was very good & gave us what we asked for. Showed us how to navigate our car More

by gerisgirl
Recommend Dealer
Yes

Other Employees Tagged: Frank Sinatra

December 07, 2025

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Employee Rating

Very helpful and courteous And professional and friendly They got me out of the dealer ship relatively fast because I had to get my wife More

by Biglouie167
Recommend Dealer
Yes

Other Employees Tagged: Frank Sinatra

December 05, 2025

Dealership Rating
Employee Rating

Yes, the second time I deal with Dena I moved away from Brooklyn went to another Lincoln dealer. They did not meet the deal that I wanted and Dena did. I am so happy with them. It was worth the four hours More

by Cqperales1965
Recommend Dealer
Yes

Other Employees Tagged: Frank Sinatra

December 03, 2025

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Employee Rating

Robert LaRosa , he was professional and patient, strong recommended! I have lease a bronco, it is easy to drive! More

by beverlyly
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert LaRosa, Sergio Batista

December 03, 2025

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Employee Rating

EXCELLENT CUSTOMER SERVICE BY FRANK SINATRA AND JOHN THE SALESMAN. ALWAYS A WONDERFUL EXPERIENCE AT DANA FORD. GOING ON MY 10th year dealing with Dana Ford. More

by Bravo1579
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Cognetta , John. Salesman

December 02, 2025

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Employee Rating

Never pressured. Didn't try to sell me on extra unnecessary options. Salesman, Rob was great More

by John.salerno6
Recommend Dealer
Yes

Other Employees Tagged: Frank Sinatra

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