Frank Trahan
Frank Trahan at Mac Haik Chevrolet

Frank Trahan

Express Service Manager

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

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4.5
37 Reviews
4.5

37 Reviews

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37 Reviews of Frank Trahan

September 04, 2025

Dealership Rating
Employee Rating

Professional and Courteous. Friendly and made sure I was aware of the process and how much time it could take. Also offered a ride if I didn't want to wait. More

by ameliathompsonherndon
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Larry Patterson

Sep 04, 2025

Mac Haik Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mac Haik Chevrolet. That Great Mac Haik Feeling Brian Caldwell, Service Director

August 13, 2025

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All the employees are very respectful, courteous and kind they got to you fast got the job done right , everyone that helped me gets five stars, thanks to the legendary Robert Wolf. More

by nealhahn1965
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robert Wolf, Brad Kny

Aug 13, 2025

Mac Haik Chevrolet responded

Thank you for choosing Mac Haik Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! That Great Mac Haik Feeling Brian Caldwell, Service Director

August 11, 2025

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These guys and gals work so hard to make sure every customer is well taken care of in a timely manner. Thank More

by cruth3
Service Price Transparency
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Recommend Dealer
Yes
Aug 11, 2025

Mac Haik Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mac Haik Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. That Great Mac Haik Feeling Brian Caldwell, Service Director

June 25, 2025

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Service department is excellent. I specifically appreciate Frank Trahan, he works hard to ensure customers are satisfied and also when you have a complex issue such as mine, he made More

by LANCEF
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Recommend Dealer
Yes

Other Employees Tagged: Brian Caldwell, Brad Kny

Jun 25, 2025

Mac Haik Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mac Haik Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. That Great Mac Haik Feeling Brian Caldwell, Service Director

June 20, 2025

Dealership Rating
Employee Rating

I took my vehicle for a oil change, my vehicle was in and out at no time. The staff is very friendly and very attentive to your needs. I will definitely come back for all my car needs. I am very happy More

by ndiaz01
Service Price Transparency
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Recommend Dealer
Yes
Jun 21, 2025

Mac Haik Chevrolet responded

Thanks for sharing your thoughts about your experience with Mac Haik Chevrolet. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

June 15, 2025

Dealership Rating
Employee Rating

This dealership is amazing staff are knowledgeable and helpful. Will definitely take my vehicle back More

by ndiaz01
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Recommend Dealer
Yes
Jun 15, 2025

Mac Haik Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mac Haik Chevrolet. We look forward to having you as one of our valued customers for many more years to come! That Great Mac Haik Feeling Brian Caldwell, Service Director

April 09, 2025

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Fantastic service department, they were able to fix my tire pressure sensor problem quickly and cost efficient. More

by danield2025
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Recommend Dealer
Yes

March 28, 2025

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Dealership is rude raising their voice at me, not even believing in their own team. Upset with me because THEY damaged my vehicle. Have plenty of video evidence. Will take legal action if I cannot get the More

by None
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Brian Caldwell, Larry Patterson

Mar 28, 2025

Mac Haik Chevrolet responded

Thank you for sharing your feedback. I genuinely care about your concerns and would like the opportunity to address them. You can reach me, Antione Burks, General Sales Manager, directly at 281-596-6230. I look forward to resolving this matter to your satisfaction.

February 01, 2025

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Everything was great the work that was done was done in a timely manner, Eduardo and Frank explained everything that was done. I know that this is the best dealership around. Always go there to me everything More

by Monkey Man
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Recommend Dealer
Yes

Other Employees Tagged: Horace Manuel , Eduardo

November 29, 2024

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Employee Rating

I recently had my vehicle serviced at Mac Haik, and I couldn't be more impressed! The service department was efficient, professional, and incredibly knowledgeable. They took the time to explain the neces More

by DQuay
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Caldwell

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