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Frank Trotta
544 Reviews
Hi, everyone! I’m Frank, a Service Advisor here at Rallye BMW. I have been working in the automotive industry for 20 years; joined the Rallye dealership in 2014. Known for my big personality and willingness to go that extra mile for every customer. I am ASE certified in electrical, engine, and fuel systems. I have been a trained automotive technician for over 20 years, and continue to learn more about the latest technologies and advancements. I am from Bronx, NY, and a graduate of St. Helena High School. Providing my customers with the best service is my top priority. I look forward to getting you back on the road safely, with a smile!
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544 Reviews of Frank Trotta
June 26, 2024
The worst dealership for the customer service they dont do anything on time they dont value customers time i had to go 3 times just to get the new key 2 times to get the oil change and they promised they w do anything on time they dont value customers time i had to go 3 times just to get the new key 2 times to get the oil change and they promised they will can and at the end dont give a xxxx. Also i made a appointment before i go to get my key its only a 15 mins work even by the appointment i had to wait 3 hours there More
by jodhbir7877
Verified CustomerOther Employees Tagged: Anthony Persaud
June 26, 2024
Excellent customer service from the salesperson to the service. Would recommend to family and friends service. Would recommend to family and friends More
by DONNAMCAPONE
Other Employees Tagged: Jason Tinling
June 19, 2024
Excellent service! Appreciate your attention to detail and fixing the issue in a timely manner. Appreciate your attention to detail and fixing the issue in a timely manner. More
by matt.kesten
Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Brandon Tibbals, Christopher Williams, Cosmo Laurino
June 19, 2024
Excellent service, I would highly recommend this dealership, they make owning a BMW very easy. dealership, they make owning a BMW very easy. More
by Beamm3up
Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino
June 16, 2024
Fast Service and Finished task within the amount of time they said it would require. time they said it would require. More
by dilakhter
Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino
June 15, 2024
The best ! !!!really very satisfied with all would definitely recommend have a great day thank you !!!really very satisfied with all would definitely recommend have a great day thank you More
by NRR1965
Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino
June 11, 2024
The dealer is so great very convenient the service was excellent iam so happy thank you very much have a great day excellent iam so happy thank you very much have a great day More
by esantizo14
Other Employees Tagged: Carol Clark-Muniz, Scott Robinson, Brandon Tibbals
June 05, 2024
Excellent and professional service across the board. Open to walk you through the service experience as well as any questions or clarifications you may require. Also, nice receiving a video clip of the Open to walk you through the service experience as well as any questions or clarifications you may require. Also, nice receiving a video clip of the service they are conducting on your car, while waiting. More
by claudio.annunziata
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