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Frank Trotta
Frank Trotta at Rallye BMW

Frank Trotta | Page 18

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.8
544 Reviews

Hi, everyone! I’m Frank, a Service Advisor here at Rallye BMW. I have been working in the automotive industry for 20 years; joined the Rallye dealership in 2014. Known for my big personality and willingness to go that extra mile for every customer. I am ASE certified in electrical, engine, and fuel systems. I have been a trained automotive technician for over 20 years, and continue to learn more about the latest technologies and advancements. I am from Bronx, NY, and a graduate of St. Helena High School. Providing my customers with the best service is my top priority. I look forward to getting you back on the road safely, with a smile!

4.8

544 Reviews

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544 Reviews of Frank Trotta

May 11, 2024

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The service was very much successful. Greatly appreciated the service. keep up the good work! More

by ladymjerome10
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Yes
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May 13, 2024

Rallye BMW responded

Thanks for the 5-star review. We hope to see you again at Rallye BMW!

May 10, 2024

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I would like to take this time to thank everybody at Rallye BMW for their understanding and willing More

by Hivincent.cap
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Yes
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May 10, 2024

Rallye BMW responded

It was a pleasure to assist you at Rallye BMW! Thank you for recognizing our team's efforts. Have a great day!

May 10, 2024

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Honest folks. Actually said to hold off on a rear wiper replacement until he had a chance to just clean it. Dont see that much these days. More

by TOMY0
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Yes
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May 10, 2024

Rallye BMW responded

We appreciate your feedback! It's great to know that our team at Rallye BMW was able to provide you with the honest and straightforward service we strive for. Thanks for choosing us!

May 03, 2024

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Took care of my car and me in a professional manner. I was extremely happy with the service More

by SBAYERMD
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Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino , Shane Camacho, James Dagostino

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May 06, 2024

Rallye BMW responded

Thank you for taking the time to review Rallye BMW, Sbayermd! We look forward to assisting you next time.

May 02, 2024

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Excellent service department, from the greeting, to loaners and my service advisor Frank Trotta. Top notch all around! More

by Mahikv1
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Recommend Dealer
Yes
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May 03, 2024

Rallye BMW responded

We're so glad to know you had an excellent experience with our service department and Frank Trotta at Rallye BMW. Thanks for the top-notch review!

May 01, 2024

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A great BMW branch, both the technician and the Service department are very accomodating and honest in dealing with their customers, that’s why I always return to them even when it’s not so convenient beca More

by JUBOND
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Recommend Dealer
Yes

Other Employees Tagged: Darren Thomsen, Brandon Tibbals, Anthony Persaud

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May 01, 2024

Rallye BMW responded

We're so glad to know that our team at Rallye BMW has been able to provide you with great service. Your loyalty and willingness to travel the distance means a lot! Safe travels until your next visit!

April 28, 2024

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Great george Javier excellent staff excellent frank very thorough in service dept great waiting aress More

by elviracastellano915
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Recommend Dealer
Yes

Other Employees Tagged: George Javier, Christopher Williams

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Apr 29, 2024

Rallye BMW responded

Elvira, thanks for the shout-out to George, Javier, and Frank at Rallye BMW! We're glad you found our service department thorough and waiting areas comfortable.

April 28, 2024

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The dealership and everyone there are awesome. They are very knowledgeable and very professional. My car was fixed right. More

by DONOTREPLY
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino , Shane Camacho, James Dagostino

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Apr 29, 2024

Rallye BMW responded

We're glad to know you had a positive experience at Rallye BMW and that your car was fixed properly. Our team is always here to provide knowledgeable and professional service. Thanks for the review!

April 18, 2024

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Frank the Service advisor Is professional and gets the job done and keeps you updated the entire time Always a pleasure bringing my car into service. More

by PRNCOLODAN
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hasan Barakat, James D'Agostino, Daniel Turin, Jason Tinling , David Diaz

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Apr 18, 2024

Rallye BMW responded

We're delighted to know that you had a positive experience with Frank at Rallye BMW. We appreciate your feedback and look forward to assisting you in the future!

April 11, 2024

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They are very professional and courteous. I will be a loyal customer there for more years to come More

by Jane14
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals, Christopher Williams

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Apr 11, 2024

Rallye BMW responded

We're honored to have earned your confidence, Jane. Thank you for being a loyal Rallye BMW customer!

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