Frank Trotta | Page 25

Frank Trotta is the Service Advisor I request when making an appointment. He did what was needed (not what isn't needed). Frank provided transportation for me when the service required parts that were not on an appointment. He did what was needed (not what isn't needed). Frank provided transportation for me when the service required parts that were not on hand. I keep returning to BMW, and especially Rallye BMW, because of the overall customer experience. More

by Robert Fowler Verified Customer Verified Customer

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Experience at Rallye Bmw is the worst they cannot fix nothing. Experience is so bad do not recommend it to anyone. nothing. Experience is so bad do not recommend it to anyone. More

by SENIOR.LEE1 Verified Customer Verified Customer

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Had a nagging/persistent problem with X3 PHEV warning light and charging system weirdness. Frank stayed on it with engineering and notified me when there was fix. Love getting a nice new loaner car whil light and charging system weirdness. Frank stayed on it with engineering and notified me when there was fix. Love getting a nice new loaner car while he worked on it. All good now and so far. Fingers crossed. Great service. A-plus. More

by pianoman88 Verified Customer Verified Customer

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My first visit with Rally and the experience was wonderful, took care of my needs. Will continue to use rally for future services. wonderful, took care of my needs. Will continue to use rally for future services. More

by victorsreynoso Verified Customer Verified Customer

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My key fob once again wasn’t communicating or being recognized by the car. Rallye diagnosed the issue and corrected the problem within a day. recognized by the car. Rallye diagnosed the issue and corrected the problem within a day. More

by SVUERNICK Verified Customer Verified Customer

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Very friendly and professional service. Only thing is BMW brake pads have to replace very 30,000 miles, why ? Other brands seem don't have to change pads so often. Only thing is BMW brake pads have to replace very 30,000 miles, why ? Other brands seem don't have to change pads so often. More

by JHSU Verified Customer Verified Customer

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Nice guy . Didn’t try to rip me off . Was pretty quick . Would be nice if you had lunch to offer Didn’t try to rip me off . Was pretty quick . Would be nice if you had lunch to offer More

by christinechuisano Verified Customer Verified Customer

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Dealership overall is excellent. Darren Thomsen in sales is outstanding and has treated me with rent utmost respect since day one. Admin team is great. When you call and need assista Darren Thomsen in sales is outstanding and has treated me with rent utmost respect since day one. Admin team is great. When you call and need assistance, reception, sales, finance - they follow up and do what they say they’re going to do. Service team is also excellent, which is uncommon in their industry. Frank has taken great care of me - he’s humble, professional and accountable. Couldn’t ask for more. I’ll be loyal to Rallye because they’ve been very good to me - across the board! More

by PAYNE.SHEENA Verified Customer Verified Customer

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Excellent! !! Great experience with Rallye!! Awesome Team Service and Sales. I'm in love with my I4. !! Great experience with Rallye!! Awesome Team Service and Sales. I'm in love with my I4. More

by Jovana340 Verified Customer Verified Customer

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WELCOMING, ACCOMODATING, THOROUGH, CLEAN. .. CLEAR EXPLANATIONS, PROVIDE A GENERAL REPORT ON THE VEHICLE........AN OVERALL PLEASURE .. CLEAR EXPLANATIONS, PROVIDE A GENERAL REPORT ON THE VEHICLE........AN OVERALL PLEASURE More

by SRACARITO115 Verified Customer Verified Customer

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